Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan
Vol. 5 No. 10 (2023): Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan

Pengaruh marketing mix dan customer bonding terhadap loyalitas pelanggan

Fran Setiawan (Universitas Widyatama)
Nurul Hermina (Universitas Widyatama)



Article Info

Publish Date
25 May 2023

Abstract

This study aimed to investigate the connection between marketing strategy and customer loyalty for GoFood in Bandung. Quantitative techniques are used in this study. Meanwhile, a multiple linear regression analysis approach is used, with calculations performed with the aid of the SPSS version 25.0 application. It may be inferred from the reviewed literature and discussions that the Marketing Mix and Customer Bonding significantly affect the customer loyalty variable. This study's value lies in the fact that it provides new information that can be used to finish the project. and share your thoughts, ideas, and facts with PT. Gojek Indonesia keeps up the high level of service it has always provided and keeps working to increase client happiness and loyalty. This research shows that Customer Bonding and the Marketing Mix together have a substantial impact on customer loyalty at Gofood.

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Journal Info

Abbrev

fairvalue

Publisher

Subject

Economics, Econometrics & Finance

Description

The Aim of this Fair Value : jurnal Ilmiah Akuntansi dan Keuangan is the media for scientific studies resulting from research, thoughts and critical-analysis studies on accounting, financial, Cooperative and SMEs issues in Indonesia and southeast asia especially and also in the world. The intended ...