Jurnal Ilmiah Administrasi Pemerintahan Daerah
Vol 15 No 1 (2023): Administrasi Pelayanan Pemerintahan

Pelayanan Kartu Keluarga di Dinas Kependudukan dan Pencatatan Sipil Kabupaten Minahasa *

Irvan Kristanto Banua (Universitas Negeri Manado)
Thelma Wawointana (Universitas Negeri Manado)
Marthinus Mandagi (Universitas Negeri Manado)
Muh Ryan Rahmatul Hidayat (Unknown)



Article Info

Publish Date
30 Jun 2023

Abstract

This study aims to determine the effectiveness of family card services at the Department of Population and Civil Registration of Minahasa Regency. The research method used in this study is a qualitative method. The results of the research conducted on family card services at the Minahasa Regency Population and Civil Registration Office show that family card services are quite effective. Judging from several indicators, including 1) Service procedures for issuing family cards at the Minahasa Regency Population and Civil Registration Office are quite effective, this is illustrated by service procedures and service flow that are clear and in accordance with existing service mechanisms, 2) Budget/cost at the Department of Population and Civil Registration of Minahasa Regency it has been quite effective, this is illustrated by the existence of a budget and costs available from the government and the realization of the budget that has been carried out is in accordance with what was planned, 3) Achievement of targets/targets in making family card documents, this means that services are effective and according to plan, 4) High work motivation at the Population and Civil Registration Office of Minahasa Regency can be seen from the services provided to the community as much as possible. This illustrates that family card services are quite effective.

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Journal Info

Abbrev

JAPD

Publisher

Subject

Humanities Social Sciences

Description

JIAPD bertujuan untuk menampung dan mempublikasikan hasil penelitian, temuan, kajian ilmiah di bidang ilmu pemerintahan, ilmu administrasi di tingkat daerah dan administrasi pemerintahan ...