Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah
Vol 5, No 3 (2023): Birokrasi dan Pemerintahah di Daerah 12

Adopting Technology in the Digital Era: A Multi Group Analysis on Employee Performance and User Ability

Ai Hartini (Universitas Garut)
Novie Susanti Suseno (Universitas Garut)
Gugun Geusan Akbar (Universitas Garut)

Article Info

Publish Date
31 Aug 2023


In the era of rapidly growing digitalization, the role of technology in improving organizational performance is becoming increasingly crucial. This study was conducted to investigate how technology adoption and user skills affect employee performance at Karangmulya Health Center, Garut Regency. Through quantitative methods and a multi group analysis approach, the findings show that technology adoption has a positive impact on employee performance. In contrast, individual ability to utilize technology does not always correlate with improved performance. In particular, men appear to be more adaptive in adopting technology than women. However, education level did not show significant differences in this regard. Several barriers, such as suboptimal technology infrastructure, resistance to change, and lack of training, were identified as factors inhibiting technology adoption. Based on these findings, this study recommends a holistic approach to technology adoption strategies, emphasizing the importance of training, education, and infrastructure improvement, as well as considering the analysis of different groups to gain a more in-depth understanding.

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Journal Info





Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences


Ministrate: Jurnal Birokrasi dan Pemerintah Daerah is an open access scholarly peer-reviewed journal written in either Indonesia or English which invariably publishes three times per a year in March, July, and November. Ministrate encourages academicians, researchers, professionals, and ...