Barista : Jurnal Kajian Bahasa dan Pariwisata
Vol. 7 No. 1 (2020): Juni

ANALYSIS OF EMPLOYEE JOB SATISFACTION IN FOOD & BEVERAGE SERVICE AT INTERCONTINENTAL BALI RESORT

A.A. Ayu Oka Mirah Wahyuni (Politeknik Pariwisata Bali)
Mahendra Adi Winatha (Politeknik Pariwisata Bali)
Hilda Apriani (Politeknik Pariwisata Bali)
I Gusti Ngurah Agung Suprastayasa (Politeknik Pariwisata Bali)

Article Info

Publish Date
26 Jun 2020

Abstract

Many studies have demonstrated a large impact on the job satisfaction and the way it influences productivity of employee or staff performance in order to increase hotel performance. This research is focused on analyzing employee job satisfaction level at InterContinental Bali Resort using Gruneberg Job Satisfaction Model as main theory. The data on this study gathered by distributing questionnaires and conducting interviews. After that, the result of it will be analyzed in quantitative and qualitative methods. The result from the research is most employees in Food & Beverage Service at Intercontinental Bali Resort are satisfied with the indicators stated by Gruneberg theory, however some improvements was addressed and findings were discussed.

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Journal Info
Barista : Jurnal Kajian Bahasa dan Pariwisata
Website

Abbrev

barista

Publisher

Politeknik Pariwisata NHI Bandung

Subject

Languange, Linguistic, Communication & Media Social Sciences Other

Description

Barista : Jurnal Kajian Bahasa dan Pariwisata (ISSN 2356-1602; e-ISSN 2622-5999) is a peer-reviewed journal which is published by Unit Bahasa, Politeknik Pariwisata NHI Bandung, Indonesia. Barista aims at initiating and stimulating advances in Language and tourism research. Therefore, it publishes ...