Corona: Jurnal Ilmu Kesehatan Umum, Psikolog, Keperawatan dan Kebidanan
Vol. 2 No. 1 (2024): Maret : Corona: Jurnal Ilmu Kesehatan Umum, Psikolog, Keperawatan dan Kebidanan

Pengaruh Mutu Pelayanan Terhadap Minat Kembali Di RSUD Piru Kabupaten Seram Bagian Barat

Sunik Cahyawati (STIKes Maluku Husada)
Herlien Sinay (STIKes Maluku Husada)
Noer Mahriana Hakim (Universitas Sulawesi Raya)
Dian Ely (STIKes Maluku Husada)



Article Info

Publish Date
07 Jan 2024

Abstract

Hospitals are an internal part of the health service system. In Indonesia, all public and private hospitals have the duty to carry out curative and rehabilitative efforts without neglecting preventive and promotive efforts as well as making referral efforts. Patients have the right to obtain quality health services in accordance with professional standards and standard operational procedures so that hospitals are always required to improve the quality of service. The aim of this research is to determine the influence of the quality of health services on interest in returning to Piru Hospital, West Seram Regency. This research method is quantitative using a cross sectional approach. The sample in this study consisted of 30 respondents according to Sugiyono 2019:127. This research instrument uses a questionnaire. Data processing uses SPSS, using the chi-square test with a significance level of (0.05). The results of the research on the influence of health service quality on return interest showed that the p value was <0.000 with (α<0.05), meaning there was a significant relationship between the influence of health service quality on return interest at Piru District Hospital. . The results of research on the influence of health service quality on interest showed that the p value was > 0.05 with (α > 0.05), meaning there was no significant relationship.

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Journal Info

Abbrev

Corona

Publisher

Subject

Health Professions Nursing Public Health

Description

literature so that this journal is useful for health professionals, pharmacists, doctors and nurses, policy makers, health workers, lecturers and students who are interested in publication science related to Health ...