Science Information System and Technology
Vol. 1 No. 02 (2023): West Science Information System and Technology

Implementation of Blockchain Technology in Improving Transparency of Public Services: A Case Study on Government Service Delivery in Indonesia

Loso Judijanto ( Indonesia Palm Oil Strategic Studies (IPOSS))



Article Info

Publish Date
30 Dec 2023

Abstract

This research investigates the implementation of blockchain technology in enhancing the transparency of government service delivery in Indonesia through a quantitative analysis. Utilizing a mixed-methods approach, including regression analysis, descriptive statistics, and demographic analysis, the study explores the perceptions of government officials, service providers, and citizens regarding the impact of blockchain adoption. The findings reveal overwhelmingly positive perceptions, with statistically significant relationships identified between blockchain adoption and perceived transparency, user satisfaction, reduced incidents of corruption or fraud, and improved time and cost efficiency. The demographic analysis highlights variations in perceptions across different stakeholder groups, emphasizing the need for tailored approaches in policy formulation. These results contribute to the evolving discourse on blockchain technology in the public sector, providing valuable insights for policymakers and practitioners.

Copyrights © 2023






Journal Info

Abbrev

wsist

Publisher

Subject

Computer Science & IT

Description

West Science Information System and Technology is a scholarly journal dedicated to the exploration and advancement of knowledge in the field of information systems and technology. The journal aims to publish high-quality research articles that contribute significantly to the understanding and ...