CHAIN: Journal of Computer Technology, Computer Engineering and Informatics
Vol. 2 No. 1 (2024): Volume 2 Number 1 January 2024

Pemilihan Hotel Terbaik Berdasarkan Review Pengguna Menggunakan Metode Operational Competitiveness Rating Analysis (OCRA)

Fadila Shely Amalia (Universitas Gajah Mada)



Article Info

Publish Date
01 Jan 2024

Abstract

Choosing the best hotel based on user reviews is an important step for modern travelers who rely on the experience and feedback of others before making a decision. The purpose of this study is to provide recommendations for users in the selection of hotels based on reviews from other users by applying the OCRA method in ranking the best hotel alternatives. The ranking results using the OCRA method based on the results of hotel user reviews on the TripAdvisor application were obtained for rank 1 with a value of 1.7635 obtained under the name Novotel Lampung Hotel, rank 2 with a value of 0.6149 obtained under the name Radisson Lampung Kedaton, and rank 3 with a value of 0.4268 obtained under the name BATIQA Hotel Lampung.

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Journal Info

Abbrev

chain

Publisher

Subject

Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering Engineering

Description

CHAIN: Journal of Computer Technology, Computer Engineering and Informatics is a peer-review journal focusing on Computer Technology, Computer Engineering and Informatics. CHAIN invites academics and researchers who do original research in computer technology, computer engineering and informatics. ...