Jurnal Mantik
Vol. 7 No. 3 (2023): November: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)

Problematic BPJS health patient pending claims in the implementation of INA-CBGS and management handling

Sulastri Sulastri (RSUD Bima, Indonesia)
Menap Menap (Universitas Qamarul Huda Badaruddin Bagu, Indonesia)
Sastrawan Sastrawan (Universitas Qamarul Huda Badaruddin Bagu, Indonesia)



Article Info

Publish Date
09 Nov 2023

Abstract

Guarantee program health (BPJS Health ) does payment to facility health reference level continued (FKRTL) in Indonesian Case Base Groups (INA-CBGs). BPJS health claim is submission cost maintenance patient participant guarantee health national (JKN) by parties House Sick to BPJS health carried out _ in a way collective and billable every the month . Currently _ Still happen problem between BPJS Health and Advanced Level Referral Health Facilities (FKRTL) including the relevant Bima City Hospital with problem coding that doesn't appropriate , medical resumes are not complete , incomplete relevant between medical resumes with results inspection support medical , and errors entry claim . Research objectives This is For know in a way deep regarding : (1) System planning management claim ; (2) System organizing ; (3) Implementation management record medical and files condition claim ; (4) System supervision in management JKN claim . Study This use approach studies case . Research results : (1) SPM recording has not been implemented medical ; (2) The hospital's internal coders and verifiers are not yet available equipped knowledge knowledge INA-CBGs coding , internal verification still underway done manually because _ Not yet There is application internal verification ; (3) Implementation management record medical and files condition claim Not yet in accordance with PMK number 26 of 2021 and BA agreement together guide management solution problem INA-CBGs claims in 2020; (4) System supervision in management JKN claim yet held optimally.

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Journal Info

Abbrev

mantik

Publisher

Subject

Computer Science & IT Economics, Econometrics & Finance Languange, Linguistic, Communication & Media

Description

Jurnal Mantik (Manajemen, Teknologi Informatika dan Komunikasi) is a scientific journal in information systems/informati containing the scientific literature on studies of pure and applied research in information systems/information technology,Comptuer Science and management science and public ...