Electronic Integrated Computer Algorithm Journal
Vol. 1 No. 2 (2024): VOLUME 1, NO 2: APRIL 2024

Evaluating IT Delivery Value in the Faculty of Industrial Engineering at Telkom University Using the COBIT 2019 Framework, Domain APO04, for Mapping LAM INFOKOM Standards

Muhammad Haikal Fasya (Telkom University)
Muharman Lubis (Telkom University)
Lukman Abdurrahman (Telkom University)
Matias Garcia-Constantino (Belfast)
Sahidan Abdulmana (Fatoni University)
Rafian Ramadhani (Telkom University)

Article Info

Publish Date
20 Apr 2024

Abstract

In the contemporary landscape, technology holds pivotal significance across diverse domains, including academia and industry. The Faculty of Industrial Engineering at Telkom University faces challenges in optimizing the value derived from its IT investments to meet evolving market demands. To address this, IT governance methodologies are essential, ensuring effective and secure IT utilization aligned with strategic objectives. This study investigates and evaluates the IT delivery value process at the Faculty of Industrial Engineering, Telkom University, using the COBIT 2019 Domain APO04 framework and LAM INFOKOM standards. Data collection involved primary interviews and secondary document analysis. The analysis revealed gaps in assessing emerging technologies and recommending further initiatives. Recommendations span people, process, and technology aspects, aiming to enhance technology evaluation procedures and documentation. This study provides insights into effectively leveraging IT to achieve the Faculty's objectives and enhance decision-making quality.

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Journal Info
Electronic Integrated Computer Algorithm Journal
Website

Abbrev

enigma

Publisher

Yayasan Asmin Intelektual Berkah

Subject

Computer Science & IT Decision Sciences, Operations Research & Management Electrical & Electronics Engineering Social Sciences

Description

ENIGMA : Electronic Integrated Computer Algorithm Journal is open to researchers and experts in the fields of computer science, information engineering and information systems. This journal is a forum for researchers and experts to present the results of research related to the fields of computer ...