Ar Rehla: Journal of Islamic Tourism, Halal Food, Islamic Traveling, and Creative Economy
Vol 3 No 1 (2023)

PENGARUH PENERAPAN PROGRAM CLEANLINESS, HEALTH, SAFETY AND ENVIRONMENT (CHSE) TERHADAP KEPUASAN WISATAWAN DI KAWASAN ISTANO BASA PAGARUYUANG

Siska Mandalia (Universitas Islam Negeri Mahmud Yunus Batusangkar)
Pepy Afrilian (Universitas Islam Negeri Mahmud Yunus Batusangkar)
Elvitri Yani (Universitas Islam Negeri Mahmud Yunus Batusangkar)



Article Info

Publish Date
13 May 2023

Abstract

Abstrak: Pengaruh penerapan pelayanan Cleanliness, Health, Safety, Environment (CHSE) terhadap Kepuasan Wisatawan di kawasan Istano Basa Pagaruyuang. Tujuan penelitian ini adalah untuk mengetahui apakah pelayanan Cleanliness, Health, Safety, Environment (CHSE) berpengaruh terhadap kepuasan wisatawan di kawasan Istano Basa Pagaruyuang. Jenis penelitian yang digunakan adalah pendekatan kuantitatif dengan regresi linear sederhana. Teknik pengambilan data menggunakan kuesioner yang sudah divalidasi dengan total sampel sebanyak 100 responden. Hasil penelitian menunjukkan bahwa pelayanan Cleanliness, Health, Safety, Environment (CHSE) berpengaruh terhadap kepuasan wisatawan di kawasan wisata Istano Basa Pagaruyuang Batusangkar Sumatera Barat. Nilai ini diperoleh dari Uji t dari variabel X yang adalah Cleanliness, Health, Safety, Environment (CHSE)thitung=5,097, dimana thitung>ttabel yaitu 5,097 > 1,987. Maka Keputusannya H0 ditolak H1 diterima, maka dapat diartikan pelayanan Cleanliness, Health, Safety, Environment (CHSE) berpengaruh terhadap kepuasan wisatawan di kawasan Istano Basa Pagaruyuang Kata Kunci: CHSE; Kepuasan wisatawan; Istano Basa Pagaruyuang Abstract: Implementing cleanliness, Health, Safety, and Environment (CHSE) services on Tourist Satisfaction in the Istano Basa Pagaruyuang. This study aimed to determine how much Cleanliness, Health, Safety, and Environment (CHSE) services influence tourist satisfaction in the Istano Basa Pagaruyuang area. The type of research used is a quantitative approach with simple linear regression. The data collection technique used a validated questionnaire with a total sample of 100 respondents. The results showed that the Cleanliness, Health, Safety, Environment (CHSE) service had an effect on tourist satisfaction in the IstanoBasaPagaruyuang Tourist Destination. This result is obtained from the t-test of the X variable is Cleanliness, Health, Safety, Environment (CHSE) t-count = 5.097, where tcount>ttable is 5.097 > 1.987. Then the decision H0 is rejected, H1 is accepted, in conclusion it can be interpreted that Cleanliness, Health, Safety, and Environment (CHSE) services affected tourist satisfaction in the Istano Basa Pagaruyuang area Keywords: Cleanliness; Health; Safety; Environment (CHSE); Tourist Satisfaction

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Journal Info

Abbrev

arrehla

Publisher

Subject

Religion Economics, Econometrics & Finance Social Sciences

Description

Ar Rehla: Journal of Islamic Tourism, Halal Food, Islamic Traveling, and Creative Economy is a scientific journal that publishes papers from lecturers, researchers, students, practitioners, or other related parties. Ar Rehla publishes articles related to tourism, creative economy and community ...