Academia Open
Vol 9 No 1 (2024): June

Exploring Challenges in Maternal and Child Health Services through Qualitative Analysis

Lailul Mursyidah (Universitas Muhammadiyah Sidoarjo)
Lailatul Khilmi (Universitas Muhammadiyah Sidoarjo)

Article Info

Publish Date
17 May 2024

Abstract

This study investigates the quality of Maternal and Child Health (MCH) services at Prambon Health Center in Sidoarjo Regency and identifies inhibiting factors. Using qualitative methods, data was gathered through interviews, observation, and documentation. Findings reveal satisfactory levels of responsiveness, guarantees, and empathy, but deficiencies in reliability and physical evidence due to incomplete ultrasound equipment and a shortage of health workers. Addressing these issues is crucial for enhancing MCH service quality and improving health outcomes in the community. Highlight: Reliability Shortcomings: Health worker reliability affects patient appointment fulfillment. Incomplete Equipment: Lack of complete ultrasound equipment hampers service provision. Addressing Shortages: Resolving workforce and equipment deficiencies crucial for service enhancement Keyword: MCH services, Prambon Health Center, service quality, inhibiting factors, qualitative study

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Journal Info
Academia Open
Website

Abbrev

acopen

Publisher

Universitas Muhammadiyah Sidoarjo

Subject

Agriculture, Biological Sciences & Forestry Arts Humanities Chemistry Computer Science & IT Earth & Planetary Sciences Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Medicine & Pharmacology Physics Social Sciences Other

Description

Academia Open is published by Universitas Muhammadiyah Sidoarjo published 2 (two) issues per year (June and December). This journal provides immediate open access to its content on the principle that making research freely available to the public supports a greater global exchange of knowledge. This ...