Formosa Journal of Multidisciplinary Research (FJMR)
Vol. 3 No. 2 (2024): February 2024

The Influence of Teaching Material Distribution Costs and Services on Student Satisfaction in Universitas Terbuka UPBJJ Majene

Syahrinullah (Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Terbuka)

Article Info

Publish Date
20 Feb 2024

Abstract

In providing services owned by the Open University, it is necessary to guarantee good quality services in terms of tuition fees the quality of service, and distribution of teaching materials that can reach all students. It is hoped that with more affordable education costs and fast-quality teaching material distribution services, the level of student satisfaction as customers can be maximized. This research uses a quantitative approach. The analysis method uses multiple regression analysis techniques. The research results found that costs had a significant influence on student satisfaction, teaching material services had a significant influence on student satisfaction, and simultaneously the variable costs and teaching material distribution services had a significant influence on student satisfaction at the UPBJJ Majene Open University.

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Journal Info
Formosa Journal of Multidisciplinary Research (FJMR)
Website

Abbrev

fjmr

Publisher

PT FORMOSA CENDEKIA GLOBAL

Subject

Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Education Social Sciences

Description

Formosa Journal of Multidisciplinary Research (FJMR) is a multidisciplinary journal published by Formosa Publisher. Formosa Journal of Multidisciplinary Research (FJMR) is published every month (monthly). Formosa Journal of Multidisciplinary Research (FJMR) is a peer reviewed, open access, and ...