KALBISIANA Jurnal Sains, Bisnis dan Teknologi
Vol. 8 No. 2 (2022): Kalbisiana

Pengaruh Kecerdasan Emosional, Servant Leadership, dan Komitmen Organisasi terhadap Organizational Citizenship Behavior di PT.ABC

Sellya Alma (Institut Teknologi dan Bisnis Kalbis)
Ignatius Ario Sumbogo (Institut Teknologi dan Bisnis Kalbis)



Article Info

Publish Date
26 Jul 2022

Abstract

The purpose of this study is to establish the relationship between PT.ABC's organizational citizenship behavior and intelligence, servant leadership, and organizational commitment. This is a quantitative study conducted with the use of SPSS Statistics. A total of eighty PT.ABC employees were selected using the approach of purposive sampling. This study's measurement scale is a Likert scale. The measuring instrument is a paper-based and Google Forms-based survey. According to the findings of this study, emotional intelligence has a positive influence on organizational citizenship behavior, servant leadership has a positive influence on organizational citizenship behavior, organizational commitment has a positive influence on organizational citizenship behavior, and emotional intelligence, servant leadership, and organizational commitment all have a positive influence on organizational citizenship behavior simultaneously. The benefits of PT ABC's research will enhance organizational citizenship through emotional intelligence, servant leadership, and organizational commitment.

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Journal Info

Abbrev

kalbisiana

Publisher

Subject

Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences

Description

KALBISIANA Jurnal Sains, Bisnis dan Teknologi adalah jurnal akses terbuka akademik yang bertujuan untuk mempromosikan integrasi sains, bisnis dan teknologi. Fokusnya adalah menerbitkan makalah tentang sains, bisnis dan teknologi. Makalah yang dikirimkan akan ditinjau oleh komite teknis jurnal. Semua ...