KALBISIANA Jurnal Sains, Bisnis dan Teknologi
Vol. 8 No. 3 (2022): Kalbisiana

Pengaruh Store Atmosphere dan Kualitas Pelayanan terhadap Kepuasan Konsumen Lawless Burgerbar Kemang Jakarta Selatan

Maxmillianus Emmanuel (Institut Teknologi dan Bisnis Kalbis)
Anjar Dwi Astono (Institut Teknologi dan Bisnis Kalbis)

Article Info

Publish Date
03 Oct 2022

Abstract

This study aims to determine how much influence the store atmosphere and service quality have on customer satisfaction at Lawless Burgerbar Kemang, South Jakarta. This research is a quantitative approach using the SPSS Static 25 program with a total sample of 185 respondents. By using nonprobability sampling and purposive techniques. The results of this study indicate that the store atmosphere and service quality significantly affect customer satisfaction.

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Journal Info
KALBISIANA Jurnal Sains, Bisnis dan Teknologi
Website

Abbrev

kalbisiana

Publisher

UNIVERSITAS KALBIS

Subject

Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences

Description

KALBISIANA Jurnal Sains, Bisnis dan Teknologi adalah jurnal akses terbuka akademik yang bertujuan untuk mempromosikan integrasi sains, bisnis dan teknologi. Fokusnya adalah menerbitkan makalah tentang sains, bisnis dan teknologi. Makalah yang dikirimkan akan ditinjau oleh komite teknis jurnal. Semua ...