KALBISIANA Jurnal Sains, Bisnis dan Teknologi
Vol. 8 No. 3 (2022): Kalbisiana

Komunikasi Interpersonal Pimpinan Tambuo dalam Mempertahankan Loyalitas Karyawan

Siti Sarah Andriani (Institut Teknologi dan Bisnis Kalbis)
Satya Candrasari (Institut Teknologi dan Bisnis Kalbis)



Article Info

Publish Date
03 Oct 2022

Abstract

Employees are one of the most substantial factors in the success of a company. For that, leaders must have a great interpersonal communication so that employees remain loyal to the company. A leadership role is needed to guide and direct employees. So, they can act according to what the company expects. This study aims to determine how the interpersonal communication of Tambuo leadership in maintaining employee loyalty. This research uses a qualitative approach with a descriptive study. Data collection techniques using observation, interviews, and documentation. The results showed that the leaders of Tambuo have a good interpersonal communication in increasing employee loyalty, by prioritizing the principles of kinship, openness, and tolerance. Communication is carried out using informal language while still upholding the value of politeness and mutual respect, so that it makes employees comfortable at work, has integrity, compliments each other on the performance of other employees, employees can be role models, and there is a constructive criticism for the organization. It is because the leadership is very receptive to input and suggestions from employees to improve the organization.

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Journal Info

Abbrev

kalbisiana

Publisher

Subject

Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences

Description

KALBISIANA Jurnal Sains, Bisnis dan Teknologi adalah jurnal akses terbuka akademik yang bertujuan untuk mempromosikan integrasi sains, bisnis dan teknologi. Fokusnya adalah menerbitkan makalah tentang sains, bisnis dan teknologi. Makalah yang dikirimkan akan ditinjau oleh komite teknis jurnal. Semua ...