Jurnal Ekonomi Bisnis dan Kewirausahaan
Vol 5 No I (2016): EKONOMI BISNIS DAN KEWIRAUSAHAAN Vol. VI, No. 1 Januari 2016

KUALITAS PELAYANAN TERHADAP NIAT MENGUNJUNGI KEMBALI PADA BENGKEL MOTOR UMUM DI SURAKARTA

Rusnandari Retno Cahyani (Unknown)



Article Info

Publish Date
01 Jan 2016

Abstract

Competition is getting tougher going on in the automotive industry, especially motorcycle product because this product is a tool of the most dominant land transport and required a lot owned by the public. Thus, making the motorcycle repair business is one of the most sought after business services. a general motor-cycle repair workshop private property or individuals who offer service, spare parts replacement, and maintenance to the motor with a common brand. Quantitative research with the consumer population bike shop in Surakarta. The results showed that service quality in business services and significant positive effect on the inter-est revisited at the general bike workshop with case studies in Surakarta.

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Journal Info

Abbrev

IAB

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Jurnal Ekonomi Bisnis dan Kewirausahaan (JEBISKWU) yang memiliki visi dan misi untuk turut serta memajukan Ilmu bisnis dan kewirausahan. Sejalan dengan visi dan misi tersebut, JEBISKWU menerima dan mempublikasikan hasil pemikiran-pemikiran baik empiris maupun non empiris yang relevan dengan kajian ...