Edueksos : Jurnal Pendidikan Sosial & Ekonomi
Vol 13, No 01 (2024): Edueksos: Jurnal Pendidikan Sosial dan Ekonomi

Analysis of the Relationship Between Digital Marketing Strategies and Customer Orientation with the Competitive Advantage of SMEs

Icin Quraysin (Universitas Pakuan Bogor)
Ngadino Surip Diposumartob (Universitas Pakuan Bogor)
Hari Muharam (Universitas Pakuan Bogor)



Article Info

Publish Date
12 Jun 2024

Abstract

MSMEs in Banten tend to have marketing strategies that are less flexible in facing market changes. The rapid development of digital technology and increasingly complex consumer behavior requires a new marketing approach. To overcome this problem, this research examined how digital marketing and market orientation can influence the competitive advantage of MSMEs in Banten. This research used a quantitative approach with a population of 3.174 MSME enterprises engaged in KBLI-10 or the food industry in Banten Province. Through multistage sampling with purposive sampling and proportional random sampling methods, 347 MSME actors were identified as respondents in this study. Data were collected using a survey/questionnaire method and analyzed using simple and multiple linear regression. The results showed that digital marketing and market orientation positively and significantly affected competitive advantage, both partially and simultaneously. Therefore, this research implies that the more MSMEs focus on increasing digital marketing efforts and market orientation, the greater the opportunity to improve the competitive advantage of MSMEs in Banten Province.Keywords: Digital Marketing; Market Orientation; MSMEs (Micro, Small,                         and Medium Enterprises).

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Journal Info

Abbrev

edueksos

Publisher

Subject

Economics, Econometrics & Finance Education Environmental Science Social Sciences

Description

Edueksos: Jurnal Pendidikan Sosial dan Ekonomi is a peer-reviewed journal that focuses on critical studies of basic education. It investigates the dynamics of teaching and learning of social education, social and economic problems in the society context of the primary, senior, and high education ...