Jurnal Ilmiah Mahasiswa Komunikasi
Vol. 2 No. 2 (2021): Komunikasi dan Pendemi Covid-19

Pemanfaatan Digital Marketing oleh UMKM Lombok Tengah dalam Masa Pandemi Covid-19

Yunita Sari (Universitas Mataram)
Anjani Putri Jagat (Universitas Pertamina Jakarta)
Lalu Muhammad Rifki Nugraha (Universitas Brawijaya Malang)
In Husnafiski Amrina Rosada (Universitas Brawijaya Malang)



Article Info

Publish Date
31 Dec 2021

Abstract

The decadency that happened due to the Covid-19 pandemic affected various sectors in life including the economic sector in Indonesia. Therefore, so many companies have to decrease their human resources which leads to layoffs. This makes so many people try to survive by starting small businesses or MSMEs. However, the social restriction enforced by the government creates even new problems. The pattern of consumers’ behavior, production, and the distribution of goods and services were forced to change due to the requirement of conducting most activities online. Hence, the MSME actors shift to the digital marketing technique to offset the requirement. The purpose of this study is to reveal whether digital marketing is beneficial for MSMEs in Central Lombok amid the pandemic. This research is using a qualitative descriptive method with a triangulation approach, a method that combines interviews and observation to check the data fact that will be processed. The subject of this research is MSMEs in Central Lombok that use digital marketing or online sales via social media and other online platforms. Using the 4Cs approach, the result shows that digital marketing happened to be highly beneficial for MSMEs in Central Lombok during the pandemic.

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Journal Info

Abbrev

jimakom

Publisher

Subject

Humanities Languange, Linguistic, Communication & Media Social Sciences

Description

Jimakom is a special scientific journal for communication students published by the Communication Science Study Program, University of Mataram. This journal is an effort to improve the quantity and quality of Communication Science research in various fields. This journal accepts manuscripts from the ...