KIC
Vol. 2 (2024): Proceeding Kilisuci International Conference on Economic and Business

Exploring the Effects of Implementing TQM Strategy, With Organizational Learning Capability and Innovation Capability as Mediators, On Operational Performance at Indonesian Plastic Packaging Industry

Rahman Soesilo (University of Muhammadiyah AR Fachrudin Tangerang)
Eddy Yunus (University of Dr Soetomo Surabaya)
Sri Utami Ady (University of Dr Soetomo Surabaya)

Article Info

Publish Date
02 Apr 2024

Abstract

Research aim: The purpose of this study to unravel and understand the positive correlation between TQM and OP, mediated by Organizational Learning Capability (OLC) and Organizational Innovation (OI) on the plastic packaging industry. Design/Method/Approach: The This research utilizes quantitative survey conducted across 140 plastic companies with Structural Equation Modeling Partial Least Squares (SEM PLS) analysis Research Finding: The findings reveal that as organizations implement TQM strategies, there is a discernible positive impact on Operational Performance. This relationship is intricately influenced and mediated by the organizational processes of learning and innovation. Organizational Learning Capability (OLC) and Organizational Innovation (OI) emerge as pivotal mediators, playing a vital role in shaping the dynamics between TQM and Operational Performance.

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Journal Info
KIC
Website

Abbrev

kilisuci

Publisher

Universitas Nusantara PGRI Kediri

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

Description

Kilisuci International Conference on Economic & Business is a international scientific proceeding are open to seeking innovation, creativity and novelty. Either letters, research notes, articles, supplemental articles, or review articles. Kilisuci International Conference on Economic & Business aims ...