Journal Of Management Science (JMAS)
Vol 7 No 1 (2024): January: Management Science and Field

Enhancing Tourist Visitation Through Establishing Repatronage Behavior

Ariefah Yulandari (Universitas Setia Budi Surakarta, Indonesia)



Article Info

Publish Date
31 Jan 2024

Abstract

This research uses Osman's (1993) theory, namely the idea of ​​repeat purchases in stores giving rise to the concept of Repatronage Behavior. Over time, this concept was gradually applied to various service industries. Against this background, this research aims to examine the influence of repatronage behavior which is influenced by service quality, consumption emotions, satisfaction and price fairness. The population is tourists who visit the city of Solo with sampling using a purposive sampling method of 100 samples while hypothesis testing uses multiple regression analysis. The results of this research prove that the variables of destination image, consumption emotions, satisfaction have a positive or significant effect on repatronage behavior, while the variables of service quality and price rationality do not have a positive and insignificant effect on repatronage behavior

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Journal Info

Abbrev

JMAS

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Jurnal Ilmu Manajemen (JMAS) menawarkan analisis yang luas dan luas dari semua permukaan manajemen dan sains. Diterbitkan empat kali per tahun, ini memberikan penekanan pada kemahiran universal dalam metode vital, teknik, dan bidang penelitian. menyajikan kesempatan bagi pembaca untuk berbagi saling ...