Jurnal Penelitian Pendidikan
Vol 31, No 1 (2014)

KEPUASAN PELANGGAN TERHADAP PRODUK BISNIS INKUBATOR PROGRAM STUDI PKK KONSENTRASI TATA BUSANA

Sawitri, Sicilia ( Program Studi PKK Konesntrasi Tata Busana, Fakultas Teknik, Universitas Negeri Semarang)
Rachmawati, Rina ( Program Studi PKK Konesntrasi Tata Busana, Fakultas Teknik, Universitas Negeri Semarang)



Article Info

Publish Date
11 Feb 2016

Abstract

Home Economics Incubator Bussiness was created as a result of a National Strategy research in 2013, created some products. The quality of the products will be known by asking to the costumer satisfaction. The aim of this research want to know how high the costumer satisfaction after used the products of Home Economic Incubator Business. By using survey method the research was conducted. The population and the samples of this research were all of the buyer who used the products. Data were collected by using Costumer Satisfaction Quetionary, and were analized by prosentase descriptive analyze. The result of this research shew that the costumers’ satisfaction were very high (82 %). The suggestions were submitted: (1) Needs design product development, (2) Needs coordination of all faculty members, such as: dean, the chief of Home Economics study programs, lecturers, and students, (3) Needs a new work to promote the products.

Copyrights © 2014






Journal Info

Abbrev

JPP

Publisher

Subject

Education

Description

This journal publishes original articles on the latest issues and trends occurring internationally in education curriculum, instruction, learning, policy, and preparation of teachers with the aim to advance our knowledge of education theory and practice. Moreover, this journal also covers the issues ...