JDM (Jurnal Dinamika Manajemen)
Vol 7, No 1 (2016): March 2016 (DOAJ Indexed)

A Qualitative Analysis into the Strategic Priorities of the Indonesian Bank Industry

Ridloah, Siti (Unknown)



Article Info

Publish Date
10 Mar 2016

Abstract

This research paper investigates present day strategic priorities employed by large (foreign exchange) banks in Indonesian banking industry. The research used idea networking of the mission statements of banks as the means to identifying a handful of priorities. The population comprised commercial banks in Indonesia. Foreign exchange banks in Indonesia were chosen as a sample of this study .The study was conducted in 2014. The research method utilized in this study is qualitative clustering through idea networking. In this method, the idea statements were extracted and linked to each other to produce diagrams resulting in clusters of statements that were generalized into priorities. The finding from this study is that Indonesian banks have six main priorities of service excellence, prudent corporate governance, innovative, customer segmentation focus, professionalism and social responsibility. This, undoubtedly, provides some insight into the potential threats to the Indonesian bank industry as well as an agenda for change.

Copyrights © 2016






Journal Info

Abbrev

jdm

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Jurnal Dinamika Manajemen [p-ISSN: 2086-0668 | e-ISSN: 2337-5434] issued by the Department of Management, Faculty of Economics, Universitas Negeri Semarang, Indonesia, periodically (every 6 months) in March and September with the aim of disseminating information about the study of knowledge ...