JIPAGS (Journal of Indonesian Public Administration and Governance Studies)
Vol 1, No 1 (2017)

ASPEK TRANSPARANSI DALAM KUALITAS PELAYANAN PADA PENYEDIAAN AKSESIBILITAS TROTOAR JALAN BAGI PENYANDANG DISABILITAS TUNANETRA DI KOTA BANDUNG

Nia Karniawati (Unknown)
Widiyana Apriati (Unknown)

Article Info

Publish Date
21 Feb 2017

Abstract

The provision of accessibility of the street pavement in Bandung City for the blind person are still not in accordance with needs and conditions. The theory of service used proposed by Sinambela (2008). According to him, there are six indicator of public service quality, namely: transparancy, accountability, condition, participation, sameness of right and the equal of right and abigation. And focus in this research just on transparancy. The method used is a qualitative research method with descriptive analysis. The results showed that in the tranparancy on quality service to providing acces pavement for the blind person in Bandung City in term of the openness in communication that Bandung City Government done. And in term of the openness in sosialization program for the blind person.

Copyrights © 2017




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Journal Info
JIPAGS (Journal of Indonesian Public Administration and Governance Studies)
Website

Abbrev

JIPAGS

Publisher

Universitas Sultan Ageng Tirtayasa

Subject

Decision Sciences, Operations Research & Management Environmental Science Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences

Description

JIPAGS (Journal of Indonesian Public Administration and Governance Studies) merupakan jurnal ilmiah berkala yang mempublikasikan hasil penelitian dalam bidang administrasi publik dan ilmu pemerintahan di Indonesia baik oleh peneliti Indonesia maupun peneliti ...