J-SAKTI (Jurnal Sains Komputer dan Informatika)
Vol 1, No 2 (2017): EDISI SEPTEMBER

Analisis Pengukuran Kualitas Pelayanan Sistem Informasi Perbankan Dengan Menggunakan Cobit 5

Instianti Elyana (ASM BSI Jakarta)



Article Info

Publish Date
27 Sep 2017

Abstract

The role of information technology today is very necessary especially for companies that are service-based. With the development of technology and technology utilization of course can improve banking services to be better. The field of development and Information Technology is a part that will manage the Information Technology in the Company in the field of banking. Standard and banking procedures, especially in the field of service and security performance measurement of information technology using COBIT 5 Framework. So with the measurement of service quality Information System to customers can provide enter to the company and is expected to contribute suggestions and recommendations to the management proposal. that the current banking services have a good standard of Information Technology and need to improve the information system better.

Copyrights © 2017






Journal Info

Abbrev

jsakti

Publisher

Subject

Computer Science & IT

Description

JSAKTI adalah jurnal yang diterbitkan oleh LPPM STIKOM Tunas Bangsa Pematangsiantar yang bertujuan untuk mewadahi penelitian di bidang Manajemen Informatika. JSAKTI (Jurnal Sains Komputer dan Informatika) adalah wadah informasi berupa hasil penelitian, studi kepustakaan, gagasan, aplikasi teori dan ...