JOURNAL OF INDUSTRIAL AND MANUFACTURE ENGINEERING
Vol 2, No 2 (2018): EDISI NOVEMBER

Analisis Metode Antrian Terhadap Peningkatan Efisiensi dan Efektifitas Pelayanan Laboratorium Klinik Kesehatan pada PT. Prodia Widyahusada

Damayanti, Annatia Kristin ( Universitas Medan Area)
Haniza, Haniza ( Universitas Medan Area)
Siregar, Ninny ( Universitas Medan Area)



Article Info

Publish Date
02 May 2019

Abstract

Public awareness about the importance of a medical examination in the laboratory are increase, the more also increased the number of customers in the Clinical Laboratory Health PT. Prodia Widyahusada The influence of queuing method is needed to provide effective and efficient health laboratory service. Queuing method used in the Clinical Laboratory Health PT. Prodia Widyahusada is a service system with Multiple Channel Single Phase System (3/3/1). Service system at the Health Clinic Laboratorium PT. Prodia Widyahusada more better when there is the addition of a service station from three to four service station service station. After the addition of station, the service becomes more effective and efficient, but the evaluation needs to be sustainable because of the level of public awareness about health will continue to increase and needs to be balanced with increased facilities and befter infrastructure.

Copyrights © 2018






Journal Info

Abbrev

jime

Publisher

Subject

Control & Systems Engineering

Description

JIME (Journal of Industrial and Manufacturing Engineering) is a journal of scientific work in the Industrial Engineering Study Program, Faculty of Engineering, Medan Area University which presents research results in the fields of Manufacturing, Ergonomics, and Industrial Management. The accepted ...