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Academia Open
Published by Universitas Muhammadiyah Sidoarjo
ISSN : -     EISSN : 27147444     DOI : https://doi.org/10.21070/acopen
Core Subject : Economy, Humanities, Health, Science, Education, Agriculture, Art, Social,
Agriculture, Biological Sciences & Forestry Arts Humanities Chemistry Computer Science & IT Earth & Planetary Sciences Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Medicine & Pharmacology Physics Social Sciences Other
Academia Open is published by Universitas Muhammadiyah Sidoarjo published 2 (two) issues per year (June and December). This journal provides immediate open access to its content on the principle that making research freely available to the public supports a greater global exchange of knowledge. This journal aims is to provide a place for academics and practitioners to publish original research and review articles. The articles basically contains any topics research or review. Academia Open is available in online version. Language used in this journal is Indonesia or English. Academia Open is an open access journal publishing scientifically accurate and valuable research across life, physical, social, and medical sciences.
Arjuna Subject : Umum - Umum
Articles 130 Documents
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Search results for , issue "Vol 9 No 1 (2024): June" : 130 Documents clear
Indonesia's Public Satisfaction Soars Despite Service Quality Shortcomings mochamad mansur nur hidayat; Isna Fitria Agustina
Academia Open Vol 9 No 1 (2024): June
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/acopen.9.2024.8160

Abstract

This study evaluates the quality of population administration services in Bangsal District, focusing on public satisfaction and aspects such as physical facilities, reliability, responsiveness, assurance, and empathy. Using a qualitative approach with interviews, observations, and documentation, the findings reveal that, despite inadequate physical facilities and reliability issues, public satisfaction is relatively high due to effective communication and improved security measures. However, staff responsiveness and empathy need improvement, with key challenges including limited staff and infrastructure. The study suggests enhancements in physical infrastructure and staff training to further improve service quality, offering insights for policy changes and resource allocation. Highlight: Public Satisfaction: High due to effective communication and improved security. Physical Facilities: Inadequate infrastructure impacts service quality. Staff Responsiveness: Needs improvement through better training and support. Keyword: Population administration, service quality, public satisfaction, Bangsal District, qualitative research
Global Dynamics through MSME Purchases Influenced by Price, Quality, and Digital Factors Ferra Puspa Prasiwi; Mas Oetarjo
Academia Open Vol 9 No 1 (2024): June
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/acopen.9.2024.8171

Abstract

This study investigates the impact of digital marketing, service quality, and price on purchasing decisions at MSMEs Rabit Buket Sidoarjo, East Java. Using a quantitative approach, data were collected from 96 respondents through questionnaires and analyzed with SPSS software. Results show that digital marketing, service quality, and price positively and significantly influence purchasing decisions. These findings suggest that MSMEs should enhance their digital marketing, maintain high service quality, and offer competitive pricing to boost customer purchases. Future research should consider additional variables for a more comprehensive analysis. Highlight: Digital marketing enhances purchasing. High service quality influences buyers. Competitive pricing drives purchase decisions. Keyword: Digital marketing, service quality, price, purchasing decisions, MSMEs
Brand, Price, and Word of Mouth Impact Global Consumer Choices Achmad Riski Kurniawan; Mas Oetarjo
Academia Open Vol 9 No 1 (2024): June
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/acopen.9.2024.8172

Abstract

This study examines the influence of brand image, price, and Electronic Word of Mouth (E-WOM) on purchasing decisions in the e-commerce platform, Shopee. Using a quantitative approach, data from 96 respondents in Sidoarjo Regency were analyzed through Smart-PLS Version 3.0. Results reveal significant effects of brand image, price, and E-WOM on purchasing decisions, with brand image reflecting reputation, effectiveness, and trustworthiness, while price considerations include affordability, quality alignment, competitiveness, and benefit congruence. E-WOM's impact is seen through intensity, content, and valence of opinion. These findings highlight the importance of these factors in influencing consumer behavior on Shopee. However, the study's focus on these three variables suggests a need for future research to explore additional factors impacting e-commerce purchasing decisions, contributing to a deeper understanding of consumer behavior in online retail settings. Highlights: Consumer Behavior: Brand image, price, and E-WOM influence Shopee purchasing decisions. Data Analysis: Smart-PLS analyzes 96 respondents' data on e-commerce behavior. Research Implications: Further exploration needed for comprehensive understanding of online consumer behavior. Keywords: e-commerce, Shopee, purchasing decisions, brand image, Electronic Word of Mouth (E-WOM)
Efficiency Challenges Amid Budget Success in Indonesia Intan Setyaningrum; Nihlatul Qudus Sukma Nirwana
Academia Open Vol 9 No 1 (2024): June
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/acopen.9.2024.8173

Abstract

This study assesses the budget implementation of the Sidoarjo Regency Government from 2019 to 2022, focusing on effectiveness, efficiency, and economic performance. Using a descriptive quantitative approach with document analysis, the findings indicate that while the government has met economic criteria and shown improved effectiveness, efficiency has been less satisfactory, particularly in 2022. Despite surpassing budget revenue targets, inefficiencies arose due to higher expenditures than revenues. The study highlights the need for better budget management and resource allocation to enhance overall performance. Highlight: Economic Criteria Met: Consistent economic performance over four years. Improved Effectiveness: Surpassed budget revenue targets. Efficiency Issues: Lower efficiency, especially in 2022. Keyword: Budget implementation, effectiveness, efficiency, economic performance, Sidoarjo Regency
The Empowering Marine Tourism in Indonesia Through the Crucial Role of BUMDES Fanji Tio Hardika; Achmad Riyadh
Academia Open Vol 9 No 1 (2024): June
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/acopen.9.2024.8183

Abstract

This study examines the role of Village-Owned Enterprises (BUMDES) in developing the Tlocor Marine Tourism Village in Indonesia. Through qualitative research, including interviews, observations, and document analysis, the research highlights BUMDES Mitra Abadi's impact across economic, social, environmental, cultural, and political dimensions. Key findings show that BUMDES has significantly improved local economic conditions, promoted community involvement, enhanced environmental awareness, and strengthened cultural activities. However, challenges such as limited private investment and insufficient government support persist. The study underscores the need for continued backing from both the government and private sector to ensure sustainable tourism development in Tlocor. Highlights: 1. Economic Impact: BUMDES boosts local economies through community-based tourism.2. Community Involvement: Promotes social cohesion via diverse age group participation.3. Environmental Awareness: Enhances waste management and conservation efforts. Keywords: BUMDES, Tlocor Marine Tourism, community development, sustainable tourism, Indonesia
Managing Village Enterprises Effectively Boosts Community Welfare in Indonesia Moh Syahrul Ramadhina; Isna Fitria Agustina
Academia Open Vol 9 No 1 (2024): June
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/acopen.9.2024.8194

Abstract

This research investigates the effectiveness of managing Village-Owned Enterprises (BUMDes) in improving community welfare in Kemiri Village, Sidoarjo. Using a qualitative method with a descriptive approach, data were collected through interviews and direct observations. The study evaluates BUMDes management using three indicators: goal achievement, integration, and adaptation. Results show that while income for food court stand owners has increased, it still depends on event frequency. Integration efforts are hampered by irregular socialization activities due to new management. However, communication is effective through accessible contacts and social media. Adaptation efforts are supported by the community, benefiting from affordable food and essential goods. The study highlights the need for structured socialization schedules and improved funding to optimize BUMDes' impact on community welfare. Highlight: Income rise tied to event frequency. Socialization lacks regular schedule. Easy communication via contacts, social media. Keyword: Village-Owned Enterprises, community welfare, qualitative research, BUMDes management, economic impact
Brand Image and Quality Drive Purchases in Indonesia Muhammad Zulkufli; Sumartik
Academia Open Vol 9 No 1 (2024): June
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/acopen.9.2024.8228

Abstract

This study explores how brand image, sales promotion, and product quality influence customer purchase intentions at PT. BERKAH SUKSES PERSADA, a fast-food catering company in Sidoarjo. Using a sample of 100 customers determined by the Slovin formula, data were collected through questionnaires and analyzed with multiple linear regression using SPSS. The results show that brand image and product quality have a highly positive and significant impact on purchase intentions, while sales promotions have a positive but lesser effect. The findings suggest that enhancing these factors can significantly boost customer purchase intentions, offering valuable insights for marketing strategies in the competitive fast-food industry. Highlight: Brand Impact: Strong brand image significantly boosts customer purchase intentions. Quality Matters: High product quality directly influences positive buying decisions. Promotion Effect: Sales promotions enhance purchase intentions to a lesser extent. Keyword: Brand Image, Sales Promotion, Product Quality, Customer Purchase Intentions, Fast-Food Industry
Firm Size Drives Value in Indonesian Pharma, Intellectual Capital and Leverage Eby Amelia Hariati; Sigit Hermawan
Academia Open Vol 9 No 1 (2024): June
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/acopen.9.2024.8231

Abstract

This study analyzes how Intellectual Capital, Leverage, and Firm Size influence the value of pharmaceutical companies listed on the Indonesia Stock Exchange (IDX) from 2016 to 2021. Using numerical and secondary data analysis of 60 data points, the findings reveal that Firm Size significantly impacts company value, while Intellectual Capital and Leverage do not. Conducted with SPSS analysis, the results suggest that stakeholders should focus on Firm Size when evaluating pharmaceutical companies. The study is limited to the pharmaceutical sector and the 2016-2021 period, indicating a need for further research across different sectors and timeframes. Highlights: Firm Size Impact: Firm Size significantly influences pharmaceutical company value. Insignificant Factors: Intellectual Capital and Leverage do not affect company value. Future Research: Explore other sectors and timeframes for broader insights. Keywords: Intellectual Capital, Leverage, Firm Size, Pharmaceutical Companies, IDX
Motivation Drives Employee Performance through Insights from an Indonesian Study Aruni Izzatur; Lilik Indayani
Academia Open Vol 9 No 1 (2024): June
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/acopen.9.2024.8241

Abstract

This study investigates the impact of career development, motivation, and the work environment on employee performance at the Al Falah Social Fund Foundation (YDSF) in Surabaya. Using a quantitative approach with regression analysis on data from 114 employees, the study found that intellectual ability and the non-physical work environment have positive but not significant effects on performance. In contrast, motivation has a significant positive effect. These findings highlight the importance of motivation in enhancing employee performance, suggesting that YDSF should prioritize motivational strategies to improve overall effectiveness. Highlights: 1. Motivation significantly boosts employee performance at YDSF.2. Intellectual ability, non-physical work environment show non-significant positive effects.3. Focus on motivational strategies to enhance performance. Keywords: career development, motivation, work environment, employee performance, YDSF
Key Financial Metrics Drive Company Value in Indonesia's Retail Sector Sintya Andriani Fauzi; Nurasik Nurasik
Academia Open Vol 9 No 1 (2024): June
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/acopen.9.2024.8243

Abstract

This study investigates the influence of key financial metrics on the value of retail companies in the Indonesian service industry from 2019-2020. Using multiple linear regression analysis on data from 18 companies, the research finds that Total Asset Turnover, Net Profit Margin, and Equity Multiplier positively impact company value, while Return on Investment and Return on Equity do not. These findings suggest that improving asset utilization, profitability margins, and equity leverage can enhance company value, providing valuable insights for company management and investors. Highlights: 1. Total Asset Turnover, Net Profit Margin, and Equity Multiplier increase company value.2. Return on Investment and Return on Equity don't significantly affect value.3. Improve asset utilization, profitability margins, and equity leverage to enhance value. Keywords: Company value, financial metrics, retail industry, asset turnover, profitability

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