cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
Ansari Saleh Ahmar
Contact Email
qems@ahmar.id
Phone
+6281258594207
Journal Mail Official
qems@ahmar.id
Editorial Address
Jalan Karaeng Bontomarannu No. 57 Kecamatan Galesong, Kabupaten Takalar Provinsi Sulawesi Selatan, Indonesia
Location
Unknown,
Unknown
INDONESIA
Quantitative Economics and Management Studies
Published by PT. Mattawang Mediatama Solution
ISSN : -     EISSN : 27226247     DOI : https://doi.org/10.35877/qems
Core Subject : Economy, Science, Education,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Mathematics
Journal of Quantitative Economics and Management Studies (QEMS) is an international peer-reviewed open-access journal dedicated to interchange for the results of high-quality research in all aspects of economics, management, business, finance, marketing, accounting. The journal publishes state-of-art papers in fundamental theory, experiments, and simulation, as well as applications, with a systematic proposed method, sufficient review on previous works, expanded discussion, and concise conclusion. As our commitment to the advancement of science and technology, the QEMS follows the open access policy that allows the published articles freely available online without any subscription.
Arjuna Subject : Ilmu Ekonomi, Ekonometrika dan Keuangan (semua kategori) - Ilmu Ekomomi dan Ekonometrika
Articles 20 Documents
 1   2 
Search results for , issue "Vol. 4 No. 6 (2023)" : 20 Documents clear
Emotional Intelligence Becomes The Main Predictor of Emotional Labor Ability on Customer Satisfaction Ginanggih Ginanggih; Joeliaty Joeliaty; Sunu Widianto
Quantitative Economics and Management Studies Vol. 4 No. 6 (2023)
Publisher : PT Mattawang Mediatama Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/454RI.qems1818

Abstract

Emotional intelligence and emotional intelligence refers to the process of regulating feelings and expressions in response to emotion regulation as an authentic display of employees in serving customers. The existing literature has provided strong evidence for the impact of customer-focused emotional work. However, an empirical examination of the mechanisms underlying this relationship is largely different from previous studies. This research focuses on employees' emotional intelligence in regulating emotions to make customers satisfied with the services provided. This article reports on a study examining the role of emotional work in channeling the impact of emotional intelligence on customer satisfaction. Specifically, the study measured the emotional intelligence of service employees and customers with in-depth acting to find out how relational relationships occur. The sample size in this study was 232 respondents. Data analysis was carried out using Structural Equation Model (SEM-PLS) 4.0 with outer model measurements: convergent validity, discriminant validity, reality test, and inner model measurement; Coefficient Determinant of (R2), Significance (t-value) and model fit test using R square, Q square, SRMR, Goodness of Fit Index. Results show that employees who are emotionally intelligent and able to regulate their expressions and feelings will increase the influence on customer satisfaction.
The Effect of Work Compensation, Work Discipline and Work Environment on Increasing Employee Productivity at Suzuya Mall Rantauprapat Bunga Pebriani; Pitriyani Pitriyani; Nova Jayanti Harahap
Quantitative Economics and Management Studies Vol. 4 No. 6 (2023)
Publisher : PT Mattawang Mediatama Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/454RI.qems1916

Abstract

Employee productivity refers to the level of output or efficiency of an employee in carrying out his work duties within a certain period of time. It is an important factor for the success of an organization because it directly affects the quality and quantity of jobs produced, which in turn affects the competitiveness, profitability and sustainability of the organization. Employee productivity is influenced by various factors, including work compensation, work discipline and work environment. Effective management of these factors can increase employee productivity, leading to improved organizational performance. The purpose of this study was to determine and analyze the effect of work compensation, work discipline and work environment on increasing employee performance at Suzuya Mall Rantauprapat. This research is a type of association research. The method used in this research is descriptive statistical method with a quantitative approach, the sampling technique used in this research is a questionnaire. Data collection techniques using data instrument tests, and statistical tests. The results of this study indicate that work compensation positively affect the performance of Suzuya Mall Rantauprapat, work discipline positively affect the performance of Suzuya Mall Rantauprapat, and work environment positively affect the performance of Suzuya Mall Rantauprapat.
Analysis of E-commerce Based on Digital Economy through Smart Society in the Management of Village-Owned Enterprises Neks Triani; Mardiana; Muhammad Fath Azzajjad; Dewi Satria Ahmar
Quantitative Economics and Management Studies Vol. 4 No. 6 (2023)
Publisher : PT Mattawang Mediatama Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/454RI.qems1968

Abstract

This research is descriptive research to describe the reality and complexity of social e-commerce based on the digital economy through the smart society of village-owned enterprises in Tanggetada District, using a purposive sampling technique. The research will be conducted in 3 village offices in Tanggetada Sub-district, namely Tondowolio, Palewai, and Lamedai villages. The research instruments are observation, questionnaire, interview, and documentation. Smart society measurement is carried out by observing and collecting information using the ecosystem of village-owned enterprises related to community welfare and the ecosystem of financial transactions of village-owned enterprises. The results of the study obtained that the three villages in Tanggetada sub-district have village-owned business entities with various types of businesses that have been run, basically, the three villages have planned the development of e-commerce in a sustainable manner, based on information showing that in general, the Smart Society Analysis Mapping in Tanggetada Sub-district is at >2.5 to 3.25 (Good), a humanist and dynamic relationship is realized in the socio-cultural and socio-technical community as a reference for the creation of productivity, communicative, and interactive with digital systems both physical and virtual in harmony. The creative economy has contributed to exploring the potential in raising the level of the creative economy in the Tanggetada sub-district.
Analysis of Digital Economy Determinants in Indonesia Ahmad Albar Tanjung; Muliyani Muliyani; Nurhayati Nurhayati; Mutiara Y. Br. Ginting; Wulan Fitri Nasution
Quantitative Economics and Management Studies Vol. 4 No. 6 (2023)
Publisher : PT Mattawang Mediatama Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/454RI.qems1982

Abstract

The aims of this research is to determine the digital economy in Indonesia which consist of e-commerce, financial technology, and the number of internet users. This research was descriptive statistical method and using panel data regression model. The period of this research starts from 2020-2022 with cross-sectional data from 34 provinces in Indonesia. The data was collected from the Central Bureau of Statistics and East Ventures. The results of this study indicate that e-commerce has a positive and significant effect on the digital economy, financial technology has a positive and significant effect on the digital economy, the number of internet users has a positive and insignificant effect on the digital economy in Indonesia. This research provides a new insight of the role of e-commerce in economic growth and the importance of government policy and intervention in promoting local products on various e-commerce platforms. The low level of digital literacy in Indonesia required the role of academics and practitioners to participate in establish a smart technology society.
Does COVID-19 Pandemic Impact on Financial Difficulties in Indonesian Tourism Sector Companies? Widyaningsih Azizah; Hotman Fredy; Sri Irviati Wahyoeni; M. Izzah Al Islami; Putri Ayu Milani
Quantitative Economics and Management Studies Vol. 4 No. 6 (2023)
Publisher : PT Mattawang Mediatama Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/454RI.qems2018

Abstract

President of the Republic of Indonesia, Joko Widodo has determined the strategic role of tourism as a leading sector in national development in his two leadership periods. However, since the emergence of the Covid-19 outbreak in early 2020, the tourism industry and its related sectors, including hotels, food and beverage establishments, cleaning services, local tour guides, and transportation, have experienced considerable setbacks. The performance of the tourism industry amid the Covid-19 outbreak has received significant attention. The Covid-19 outbreak, which began in 2020, has restricted people’s mobility, particularly impacting the travel of international tourists to Indonesia. Companies operating in the tourism sector, such as those in the hotel, resort, and cruise line industries, now face various risks, such as decreasing revenue and operating income. This decline will undoubtedly result in financial hardships. This study examines the differences in financial distress and litigation risk of hotel, resort, and cruise line sub-industry companies prior to and following the onset of the pandemic. The Paired Sample T-test is utilized for hypothesis testing, contingent upon fulfilling the normality test requirement. However, if the normality test results indicate the non-normal distribution of residuals, non-parametric statistical methods, such as the McNemar test and Wilcoxon test, will be utilized for data analysis. The study presents findings that demonstrate differences in financial distress and litigation risk within the Hotel, Resort, and Cruise Line Sub-Industry companies prior to and following the pandemic.
The Influence of Price Perceptions, Product Quality and Service Quality on Customer Satisfaction Instianti Elyana; Rini Martiwi; Fera Nelfianti; Eulin Karlina; Nyoman Suardhita
Quantitative Economics and Management Studies Vol. 4 No. 6 (2023)
Publisher : PT Mattawang Mediatama Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/454RI.qems2019

Abstract

This study aims to determine the effect of perceived price, product quality and service quality on customer satisfaction at PT Dafnet Media Gemilang in Bojonggede District, Bogor Regency. This study used a quantitative descriptive method by distributing questionnaires via Google Form to PT Dafnet Media Gemilang subscribers in Bojonggede District, Bogor Regency. The population in this study was 1200 people in Bojonggede District who were PT Dafnet Media Gemilang customers. Meanwhile, the number of samples was 120 people with the sampling technique used was the Slovin technique. In analyzing the data, this study used SPSS 26 to calculate the results of the Multiple Linear Regression variable test, t test, F test, and determination analysis. The results of this study indicate that based on the t test, price perception, product quality and service quality have a positive and significant effect on customer satisfaction on PT Dafnet Media Gemilang in Bojonggede District, Bogor Regency. Based on the results of the F Test, price perception, product quality and service quality together have a significant effect on customer satisfaction at PT Dafnet Media Gemilang in Bojonggede District, Bogor Regency. Based on the results of multiple regression analysis, the effect of perceived price, product quality and service quality on customer satisfaction at PT Dafnet Media Gemilang in Bojonggede District, Bogor Regency is 76.5% while the remaining 23.5% is influenced by other variables not examined in this study.
Impulse Buying: The Influence of Customer Behavior with User Experience Moderation Kadek Bagus Candra Diputra; I Gede Sanica
Quantitative Economics and Management Studies Vol. 4 No. 6 (2023)
Publisher : PT Mattawang Mediatama Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/454RI.qems2021

Abstract

The current study aimed to investigate the role of visual merchandising strategies, consumer trust in online stores, and shopping lifestyles that can increase impulsive purchases on the Shopee e-commerce. Furthermore, this study also investigates the role of user experience as a moderating construct. Current study was conducted at Denpasar City. This study targets the entire population who use the Shopee e-commerce platform in Denpasar City. Through purposive sampling and the Roscoe formula, 125 respondents were obtained. Empirical data was collected through questionnaires and analyzed using the PLS-SEM approach. The study findings confirm that a crucial component in creating impulsive buying actions among consumers is a lifestyle that always wants to increase value and self-image. Moreover, a good user experience also becomes the driving factor that creates unplanned purchases, especially when various promotions are held. Interesting findings in this study are that there is no significant relationship between visual merchandising and online store belief constructs on impulse buying and the failure of user experience in moderating the relationship between each construct. These findings demonstrate that consumers' impulsive buying activities are not based on trust or the appearance of a visual presentation of the product.
Shopping Lifestyle, Fashion Involvement, Hedonic Shopping Motivation, Positive Emotion, Impulse Buying E-Commerce Ni Wayan Reisma Ratna Dewi; I Nyoman Rasmen Adi
Quantitative Economics and Management Studies Vol. 4 No. 6 (2023)
Publisher : PT Mattawang Mediatama Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/454RI.qems2032

Abstract

Currently, Indonesian people use the internet to buy goods through e-commerce. This study aims to determine the influence of shopping lifestyle, fashion involvement, and hedonic shopping motivation on positive emotion and impulse buying on Tokopedia e-commerce. The data analysis techniques used are inferential analysis using SEM-PLS and descriptive analysis. The findings of this study show that shopping lifestyle, fashion involvement, and hedonic shopping motivation have a significant positive influence on positive emotions. Shopping lifestyle and fashion involvement have a significant positive influence on impulsive buying. However, hedonic shopping motivation has no influence on impulsive buying. Then, positive emotion has a positive and significant influence on impulsive buying. Positive emotion also mediates partial the relationship between shopping lifestyle, fashion involvement, and hedonic shopping motivation mediates perfect to impulsive buying.
City Branding Performance Analysis of 'Flower City' to Increase the Tourist Visit Interest in Tomohon City Mercy Reinette Handayani Mantur; Pricilia Anastasia Chuanda
Quantitative Economics and Management Studies Vol. 4 No. 6 (2023)
Publisher : PT Mattawang Mediatama Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/454RI.qems2051

Abstract

Tomohon City is a city known as "Kota Bunga" or Flower City as a tourist city located in North Sulawesi Province, Indonesia. Based on data from the Central Statistics Agency (BPS) of Tomohon City in 2021, as many as 75% of tourists stated that they were interested in visiting this city because of the city branding as "Flower City". However, only around 60% of tourists are satisfied with the quality of its tourism services and facilities. This research aims to analyze the performance of city branding of Tomohon City whether it is in line with expectations according to tourists' assessments so that indicator results are able to be improved and maintained. This research was conducted in Tomohon City, North Sulawesi Province, consisted of two hundred respondents from among tourists to fill out the questionnaire and five respondents from the government and stakeholders for interviews through the sampling technique, namely purposive sampling. The method in this research used Importance Performance analysis, which was then analyzed in the Importance Performance Matrix based on the Cartesian quadrant. The results of this research are based on the importance of performance matrix. Tourism potential indicators are the indicators in quadrant 1, which are considered the most important but have not shown performance that satisfies visitors, causing them to be a priority for improvement. Meanwhile, the attractiveness indicator is in quadrant 2, which means that this indicator is considered important and able to satisfy visitors. The city atmosphere and accommodation indicators are included in quadrant 3 where the performance level of both indicators is low and is considered very unimportant. City physical indicators and community openness are included in quadrant 4 where these indicators are considered unimportant enough and are not expected but have high performance.
Fraud Prevention of Village Funds Andini Ningtyas Mufliza; Indira Januarti
Quantitative Economics and Management Studies Vol. 4 No. 6 (2023)
Publisher : PT Mattawang Mediatama Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/454RI.qems2066

Abstract

Village funds refer to the allocation of funds distributed to villages as part of the government's efforts to improve the development and welfare of people in rural areas. However, there is often misuse of village funds by village officials, which results in cases of corruption of village funds within the village government. The purpose of this study was to obtain empirical evidence on the impact of individual morality and whistleblowing on the prevention of village fund fraud. This research is a quantitative-oriented study that uses primary data in the form of questionnaires given to 122 village apparatuses in Muara Kemumu District. Data processing is carried out using Smart Partial Least Squares (PLS). The results of this study show that individual morality and whistleblowing have a positive impact on preventing village fund fraud

Page 1 of 2 | Total Record : 20

 1   2 

Filter by Year

2023 2023


Reset
Filter By Issues
All Issue Vol. 5 No. 1 (2024) Vol. 4 No. 6 (2023) Vol. 4 No. 5 (2023) Vol. 4 No. 4 (2023) Vol. 4 No. 3 (2023) Vol. 4 No. 2 (2023) Vol. 4 No. 1 (2023) Vol. 3 No. 6 (2022) Vol. 3 No. 5 (2022) Vol. 3 No. 4 (2022) Vol. 3 No. 3 (2022) Vol. 3 No. 2 (2022) Vol. 3 No. 1 (2022) Vol. 2 No. 6 (2021) Vol. 2 No. 5 (2021) Vol. 2 No. 4 (2021) Vol. 2 No. 3 (2021) Vol. 2 No. 2 (2021) Vol. 2 No. 1 (2021) Vol. 1 No. 6 (2020) Vol. 1 No. 5 (2020) Vol. 1 No. 4 (2020) Vol. 1 No. 3 (2020) Vol. 1 No. 2 (2020) Vol. 1 No. 1 (2020) More Issue