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Contact Name
Niken Febrina Ernungtyas
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niken.f@lspr.edu
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Journal Mail Official
commentatejournal@lspr.edu
Editorial Address
Campus C, lt. 2. Sudirman Park Campus. Jl. KH. Mas Mansyur Kav 35. Sudirman Park Campus. Jakarta Pusat 10220
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Dki jakarta
INDONESIA
COMMENTATE: Journal of Communication Management
ISSN : 27233014     EISSN : 27745856     DOI : https://doi.org/10.37535/103001220201
The objective of COMMENTATE: Journal of Communication Management is to encourage research related but not limited to: 1. Corporate communication. Communication that involves a set of activities with external and internal stakeholders to create favourable conditions. 2. Media communication. Multimodal communication in audio, visual and audiovisual both mainstream and digital to deliver information or data. 3. Public relations. Communication that is associated with the strategic message to build corporate image and reputation. 4. Business communication. The interchange of a verbal, written or recorded message in the circumstances of business to accomplish organization objectives. 5. Entertainment communication. Communication that attaches the experience, role and impact of entertainment media on a scope of various people. 6. Global communication. Communication that implies a transfer of information, knowledge and ideas across geographic, political, economic, social and cultural divides. 7. Communication management. The systematic plan, implementation, and evaluation of all communications activities in different channels within an organization or between organizations.
Articles 40 Documents
Mediamorfosis Industri Media Televisi: Studi Lembaga Bisnis EMTEK pada Platform Digital vidio.com Achmad Budiman Sudarsono; Helen Olivia
COMMENTATE: Journal of Communication Management Vol. 2 No. 1 (2021): COMMENTATE: Journal of Communication Management
Publisher : Lembaga Penelitian, Publikasi dan Pengabdian kepada Masyarakat (LP3M) Institut Bisnis dan Komunikasi LSPR

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Abstract

Changes in communication technology are currently changing the behavior of society in general, this is indicated by the use of mobile media, which has been used as a communication medium, is now used as a medium for watching television programs. This mediamorphosis phenomenon is used by MNC Group and Emtek Group to transform conventional media into digital media. This change encourages media owners to make digital changes in the broadcasting sector in Indonesia. The MNC group has digital television broadcasting under the name MeTube, while the Emtek group has the name Vidio.com. Not many televisions in Indonesia have changed conventional media broadcasting to digital media, benefiting the MNC group and the Emtek group. The perspective of this study is referred to as a channel for the process of exchanging commodities in the free market in order to compete and provide benefits and satisfaction to the public. As for this study using a qualitative method with a constructivist paradigm, while the aim of the researcher is to try to explore the problem of changes made by the media industry from conventional to online streaming broadcasts that change people to watch television shows anywhere. While the results of this study are changes in technological developments, especially communication and information technology, giving impetus to the media to change their business strategies. With the development of convergence technology, media are required to adapt by distributing content through many platforms at the same time as the current media industry terminology changes.
Digital Marketing Rumah Makan Padang Melalui Instagram Berdasarkan Social Construction of Technology Dionisius Lesmana; Gabriella Monique Valentina
COMMENTATE: Journal of Communication Management Vol. 2 No. 1 (2021): COMMENTATE: Journal of Communication Management
Publisher : Lembaga Penelitian, Publikasi dan Pengabdian kepada Masyarakat (LP3M) Institut Bisnis dan Komunikasi LSPR

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Abstract

Technology innovation leads to digitalization through the internet encourages the emergence of social media as a trend in Indonesia, such as Instagram. Nowadays, Instagram optimized as a digital marketing communication media as a form of social construction of technology. Present culinary business often found on Instagram, different from conventional business such as Padang Restaurant which already known before digital era. But nowadays, the present Padang Restaurant pops up and they already have an Instagram account such as Wira Padang Restaurant. This research aims to see the social construction of technology process from Padang Restaurant’s Instagram account as a form of social construction of technology and to see its digital marketing process. This research using a qualitative method with case study approach through depth interview. The result shows that Padang Restaurant’s Instagram account as a social construction of technology form goes through negotiation of Instagram’s users and business owner to reciprocally share information, Instagram’s features and services as a business account are satisfying for the relevance social group and Instagram as a business account entering the closure and stabilization form. The broader context seen in the Instagram user’s habit to upload their food on Instagram and it’s been a trend for business owner to create an Instagram account to receive digital recognition. Digital marketing activities on Instagram seen in branding aspect, executed through contents, tone feeds, caption/style of language, hashtag. Completeness aspect seen through Campsite. Instagram’s functionality is user friendly, interactivity seen through the relation that was built, visual communication seen at color identities for brand recall, Instagram ads and publication by influencer, food blogger as the relevant advertisement, community relations maintained through intense, exclusive approach, connectivity with another media social creates virality.
Peran Komunikasi Internal Dalam Pencapaian Visi dan Penanaman Nilai Perusahaan Crediton Group Indonesia Fransiska Oki Riang Setyana; Akhmad Edhy Aruman
COMMENTATE: Journal of Communication Management Vol. 2 No. 1 (2021): COMMENTATE: Journal of Communication Management
Publisher : Lembaga Penelitian, Publikasi dan Pengabdian kepada Masyarakat (LP3M) Institut Bisnis dan Komunikasi LSPR

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Abstract

This study aims to determine the role of internal communication in achieving the vision and value infusion of CreditOn Group Indonesia. The successful achievement of CreditOn's Company in Kazakhstan is a reference for CreditOn Group Indonesia in achieving its vision and work culture, but expectations and reality do not run smoothly in its implementation. This study uses the theory of organizational communication and internal communication or also known as employee communication theory. The researcher wants to know how CreditOn Indonesia delivers the vision and values ​from Top Management to employees in order to achieve the output that is expected to be achieved. This research uses a qualitative method with a constructivism paradigm because there is a reality that the company wants to build to achieve its vision and application of its values. The results of the study show that there are inefficiencies in using communication channels, noise in delivering the messages, timing of the delivery of messages in the term of communicating the vision and company’s values.
Pemberitaan Isu Terorisme Pada Media di Indonesia: Media Kompas.com dan Voa-Islam.com dalam Peristiwa Serangan Paris November 2015 Renita Novitasari Putri; Zarmansyah Zarmansyah
COMMENTATE: Journal of Communication Management Vol. 2 No. 1 (2021): COMMENTATE: Journal of Communication Management
Publisher : Lembaga Penelitian, Publikasi dan Pengabdian kepada Masyarakat (LP3M) Institut Bisnis dan Komunikasi LSPR

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Abstract

Terrorism is an issue that has grown for a long time and is now a concern to the world community. This comes after what is being reported by the media can form a public perception or opinion. The amount of media influence on the public is supported also by technological developments in the media that currently raise the speed of delivery and its actuality through online media. Online media in Indonesia itself has many kinds, such as Kompas.com and VOA-islam.com which have two different backgrounds. Using the qualitative method of interviewing, framing analysis in agenda setting theory and public opinion as supporting theory, this research shows that both media were covering the Paris attacks in November with different methods and points of view. This research has proof that every media will cover an event according to the ideology and characteristic (mission and vision) respectively depending on the editor of the media, including in the selection of referrals and foreign media as a comparison
Analisis Persepsi Followers Instagram Akun @marioteguh Mengenai Personal Branding Mario Teguh Pasca Kasus Pengakuan Anak Kandung oleh Kiswinar Deandra Shivana; Soraya Nurida; Joe Harrianto Setiawan
COMMENTATE: Journal of Communication Management Vol. 2 No. 1 (2021): COMMENTATE: Journal of Communication Management
Publisher : Lembaga Penelitian, Publikasi dan Pengabdian kepada Masyarakat (LP3M) Institut Bisnis dan Komunikasi LSPR

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Abstract

This research study is conducted with the objective to learn about the analysis of public’s perception from Mario Teguh’s personal branding that was taken from the Instagram followers of @marioteguh after the case of Kiswinar who claimed to be his biological son came to the public’s attention on 2016. The main theory used is Personal Branding Concept and the method that’s used is qualitative method. Data collective is through whatsapp interview. Based on this research study, Mario Teguh has two from three elements of personal branding which are clarity and specialization but failed to obtain the consistency element because of the difference between his personal branding and the reality after the case of Kiswinar.
Pandangan Masyarakat Indonesia Terhadap Budaya Korea Selatan: Studi Kasus Manhwa Noblesse pada Aplikasi Line Webtoon Nadia Istiani Zagita; Rudi Sukandar
COMMENTATE: Journal of Communication Management Vol. 2 No. 1 (2021): COMMENTATE: Journal of Communication Management
Publisher : Lembaga Penelitian, Publikasi dan Pengabdian kepada Masyarakat (LP3M) Institut Bisnis dan Komunikasi LSPR

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Abstract

Line Webtoon is one of the media used by South Korea in spreading Hallyu Wave. It has driven the views or opinions of the South Korean culture through manhwa (Korean Comic) called “Noblesse” in the application Line Webtoon using Comic Theory from Scott McCloud. The analysis of case studies on the Noblesse manhwa showed that opinions were presented and exhanged related to the characters, the messages being conveyed, and reader's expectations about in the manhwa. The readers' enthusiasm for this manhwa has made Noblesse one of the most favored manhwas. The implications of this research led to the intercultural communication associated with the comic elements in this manhwa.
Komunikasi Antarpribadi Antara Anggota Keluarga dalam Mendukung Penderita Autoimun (ODAMUN) Veronika Trimardhany
COMMENTATE: Journal of Communication Management Vol. 2 No. 1 (2021): COMMENTATE: Journal of Communication Management
Publisher : Lembaga Penelitian, Publikasi dan Pengabdian kepada Masyarakat (LP3M) Institut Bisnis dan Komunikasi LSPR

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Abstract

ODAMUN stands for People with autoimmune patients. Autoimmune disease is a disease where the immune system that is formed incorrectly identifies foreign objects, where cells, tissues or organs of the human body are actually considered foreign objects so that they are damaged by antibodies. So the presence of autoimmune disease does not have an impact on increasing the body's resistance to a disease, but instead occurs damage to the body due to the formed immunity. Therefore, support from family members becomes very important for autoimmune sufferers. Communication in the family can also be interpreted as a readiness to talk openly about every problem in the family, both pleasant and sad, this is where members will be ready to solve the problems they face by talking to each other with patience, honesty and openness. Communication that occurs, among others, interpersonal communication between family members. The methodology in this study uses descriptive qualitative with a phenomenological approach by describing the experiences of four people with autoimmune disorders accompanied by their families. The results obtained are that they carry out interpersonal communication effectively with the following factors: openness, empathy, supportive attitude, positive attitude and equality. Of the five factors, the most prominent is the supportive attitude of the sufferer, this is what the sufferer always hopes to motivate to recover. Initial complaints from autoimmune sufferers are fever all over the body, canker sores, red rashes, but each sufferer has different complaints, but most of them are weak and powerless. The solution for sufferers is to go to the doctor, manage stress and always think positively in all situations, while family members provide support, namely accompanying when complaints come and immediately taking them to the hospital.
Peran Budaya Perusahaan Terhadap Usaha Penciptaan Kinerja Karyawan Zhiella Sabrina Darwis; Syafiq Basri Assegaff
COMMENTATE: Journal of Communication Management Vol. 2 No. 1 (2021): COMMENTATE: Journal of Communication Management
Publisher : Lembaga Penelitian, Publikasi dan Pengabdian kepada Masyarakat (LP3M) Institut Bisnis dan Komunikasi LSPR

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Abstract

This study aims to determine the role of organizational culture in improving employee performance at PT Telekomunikasi Indonesia, Tbk, especially senior employees at the Human Capital Strategic Management division. PT Telekomunikasi Indonesia, Tbk create a team named Culture Agent to communicate about the transformation of the culture in company. In the results of the study it can be concluded that changes in organizational culture can improve employee performance in completing the given task. And also can eliminate the seniority attitude that exists in PT Telekomunikasi Indonesia, Tbk.
Komunikasi dan Analisis Media dalam Evakuasi Mahasiswa WNI dari Thailand Saat Pandemi COVID19 Dimas Prakoso Nugroho
COMMENTATE: Journal of Communication Management Vol. 1 No. 1 (2020): COMMENTATE: Journal of Communication Management
Publisher : Lembaga Penelitian, Publikasi dan Pengabdian kepada Masyarakat (LP3M) Institut Bisnis dan Komunikasi LSPR

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37535/103001120201

Abstract

Pendahuluan: Mahasiswa WNI peserta program KKN menjadi pihak yang rentan terjebak di luar negeri selama masa pandemi COVID19. Evakuasi mahasiswa menjadi solusi untuk menjamin keselamatan sekaligus bentuk perlindungan WNI. Perguruan tinggi sebagai pelaku hubungan luar negeri wajib melaksanakan perlindungan WNI salah satunya melalui evakuasi. Ketersediaan data, informasi dan akses komunikasi menjadi garda depan dalam proses evakuasi mahasiswa. Penelitan ini mengelaborasi bagaimana implementasi komunikasi dan analisis media dalam evakuasi mahasiswa WNI dari Thailand saat pandemi COVDI19. Tujuan makalah: penelitian ini ingin mengetahui implementasi komunikasi dan analisis media dalam evakuasi mahasiswa WNI saat pandemi COVID19. Penelitian ini dapat menjadi referensi bagi pengelola program luar negeri perguruan tinggi saat berhadapan dengan situasi krisis. Ketersediaan referensi ini penting internasionalisasi perguruan tinggi sedang gencar dilakukan namun best practice masih sangat minim. Metode: metode penelitian deskriptif kualititatif dinilai mampu menjadi pisau analisis untuk menjawab pertanyaan penelitian. Temuan: Komunikasi dengan berbagai pihak di dalam dan luar negeri dapat digunakan untuk membantu proses evakuasi. Banyaknya dari pemberitaan media, unggahan resmi dan utasan media sosial membuat penguasaan multimetode untuk melakukan analisa media penting dikuasai. Jumlah data dan informasi yang di analisa secara massif berpotensi menimbulkan stress di kalangan tim evakuasi Kesimpulan: Evakuasi mandiri dapat dilakukan oleh perguruan tinggi secara jarak jauh dengan berpegang pada jejaring komunikasi yang telah terjalin dengan baik dan kemampuan untuk melakukan analisa media mulai dari proses penelusuran informasi, verifikasi kebenaran informasi melalui fact Checking, hingga analisis framming media. Guna menyajikan informasi yang akurat, kredibel dan dapat digunakan dalam evakuasi, penguasaan multi metode analisa penting dimiliki oleh pusat data dan komunikasi.
Analisis Efektivitas Komunikasi Krisis PT A: Studi Kasus Sangkaan Pengambilan Air Tanah Secara Ilegal Ardhina Zaiza
COMMENTATE: Journal of Communication Management Vol. 1 No. 1 (2020): COMMENTATE: Journal of Communication Management
Publisher : Lembaga Penelitian, Publikasi dan Pengabdian kepada Masyarakat (LP3M) Institut Bisnis dan Komunikasi LSPR

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37535/103001120202

Abstract

Tidak ada organisasi yang kebal terhadap krisis. Pada satu titik, mereka pasti akan mengalami krisis. Keberhasilan organisasi dalam menangani krisis itu sendiri akan bergantung pada bagaimana mereka melakukan manajemen krisis yang tepat, termasuk komunikasi krisis. Penelitian ini adalah studi kasus dari perusahaan minuman terkenal, PT A, yang pernah mengalami krisis dalam bentuk kasus hukum yang berkaitan dengan perizinan lingkungan. Penelitian ini bertujuan untuk melihat efektivitas PT A dalam krisis mereka. Studi ini mengamati proses manajemen krisis berdasarkan tahapan krisis dan menggunakan Situational Crisis Communication Theory (SCCT) sebagai dasar. Meskipun tidak ideal, dapat dikatakan bahwa komunikasi krisis PT A efektif. Ini membuktikan gagasan bahwa setiap krisis itu unik, dan perlakuan terhadap krisis harus disesuaikan dengan pilihan terbaik untuk kondisi pada saat itu.

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