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Bayu Mitra A. Kusuma
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Department of Da'wah Management, Faculty of Da'wah and Communication, Sunan Kalijaga State Islamic University, The East Campus, Jl. Marsda Adisucipto Yogyakarta 55281
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INDONESIA
Jurnal MD
Published by Universitas Islam Negeri Sunan Kalijaga Yogyakarta
ISSN : 1978807X     EISSN : 26150727     DOI : -
Core Subject : Religion, Science,
Religion Decision Sciences, Operations Research & Management
Jurnal MD adalah jurnal ilmiah yang diterbitkan oleh Jurusan Manajemen Dakwah, Fakultas Dakwah dan Komunikasi, Universitas Islam Negeri Sunan Kalijaga, Yogyakarta secara berkala (Juni dan Desember). Jurnal ini menerima naskah hasil penelitian lapangan dan literer kajian manajemen dakwah, manajemen sumber daya manusia, manajemen lembaga keuangan Islam, manajemen haji dan umrah, manajemen wisata religi, serta dinamika manajemen dan Islam.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 3 Documents
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Search results for , issue "Vol. 9 No. 1 (2023)" : 3 Documents clear
PENGARUH KUALITAS LAYANAN DAN KEPERCAYAAN TERHADAP KEPUTUSAN PENGGUNAAN BRIMO PADA NASABAH BANK BRI CABANG KAB. TANGERANG YANG DIMEDIASI OLEH KEPUASAN NASABAH Nur Hendrawan; Fuad Mas’ud
JURNAL MANAJEMEN DAKWAH Vol. 9 No. 1 (2023)
Publisher : UIN Sunan Kalijaga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14421/jmd.2023.91.01

Abstract

This study aims to analyze the effect of service quality and trust on usage decisions on BRImo services at the Branch Office. Tangerang Regency which is mediated by satisfaction. The research sampling used a purposive sampling method based on certain conditions, namely BRI customers at the Tangerang Regency Branch Office who had used BRImo services in the past month. The number of research samples selected was 303 respondents. Data was obtained through the distribution of questionnaires distributed online via google form with two parts. The first part contains questions related to the characteristics of the respondents. The second part contains statements to determine respondents' perceptions of service quality, trust, user satisfaction, and usage decisions. Data analysis using statistical testing through AMOS. The research data has met the criteria for Confirmatory Factor Analysis (CFA), normality, and Goodness of Fit (GoF). The results of the study successfully proved that service quality has a significant effect on satisfaction and usage decisions. Meanwhile, trust affects satisfaction, but trust statistically has no effect on usage decisions. Meanwhile, satisfaction statistically affects usage decisions. The mediation test results prove that satisfaction successfully mediates the relationship between service quality and usage decisions, and trust and usage decisions.
PENGARUH KEBUTUHAN PRIBADI, KELEMAHAN LINGKUNGAN PENGENDALIAN INTERNAL DAN KARAKTER PEGAWAI TERHADAP INTENSI PENGGUNA ANGGARAN DI PEMERINTAH PROVINSI KALIMANTAN SELATAN Fendry Mappariza; Novita Weningtyas Respati; Fatimah
JURNAL MANAJEMEN DAKWAH Vol. 9 No. 1 (2023)
Publisher : UIN Sunan Kalijaga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14421/jmd.2023.91.02

Abstract

The existence of indications of fraud on capital expenditure in the South Kalimantan provincial government is considered contrary to the decree of the governor of South Kalimantan number 188./44/0854/KUM/2020 regarding the appointment of Budget users of regional work units within the South Kalimantan provincial government for Fiscal Year 2021 regarding the duties, functions and powers of Budget users is evidence that budget users have not carried out their duties, functions and powers properly. This study was conducted to examine and analyze the influence of Personal Needs on the intention of Budget users on capital expenditure fraud. The effect of the weakness of the Local Government Internal control environment on the intention of Budget users on capital expenditure fraud. The influence of employee character on the intention of Budget users on capital expenditure fraud. This type of research is quantitative by survey method. The data analysis technique used is SEM-PLS with SmartPLS software. The population in this study is the official PA (budget users) of each SKPD South Kalimantan provincial government amounted to 165 with a sample of budget users in the Government of South Kalimantan. The result of this research is that personal needs influence the intention of budget users to commit fraud proved to be supported and accepted. The weakness of the internal control environment affects the intention of budget users commit fraud proved to be unsupported and rejected. Employee character affects the intention of budget users to commit fraud has been proven to be supported and accepted.
ANALISIS PERAN KUALITAS BAHAN BAKU, RESPONSIVITAS PEMASOK DAN BERBAGI INFORMASI TERHADAP KINERJA OPERASI USAHA RUMAH MAKAN Mega Pertiwi; dede Siregar; Intan Diane Binangkit
JURNAL MANAJEMEN DAKWAH Vol. 9 No. 1 (2023)
Publisher : UIN Sunan Kalijaga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14421/jmd.2023.91.03

Abstract

Operational performance is essential in determining the success of companies in every sector since its position reflects the company's performance. In ensuring better performance, firms compete to absorb the suitable strategy such as choosing suppliers, hoping that performance can be improved. This study aims to analyze how three supplier selection factors, namely raw materials quality, responsiveness, and information sharing, have an impact on the operational performance of restaurants in Pekanbaru. To achieve the goals, a survey was conducted by distributing questionnaires to owners and managers. Data obtained from the questionnaire is analyzed using linear regression. Results show that raw material quality has a positive significant impact on operational performance. Supplier responsiveness also has a positive and significant impact on operational performance. It is also found an appropriate information sharing between suppliers and restaurants has a significant positive impact on operational performance.

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