Santoso, Haris
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ANALISA PENGEMBANGAN SUMBER DAYA MANUSIA SEBAGAI UPAYA PENINGKATAN KINERJA KSPPS ASSYAFI’IYAH METRO-LAMPUNG Santoso, Haris; Rahmawati, Rita; Khotamin, Nur Alfi
I-Economics Vol 6 No 2 (2020): I-ECONOMIC: A Research Journal on Islamic Economics
Publisher : Islamic Economics Program, Faculty of Islamic Economics and Business

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19109/ieconomics.v6i2.7024

Abstract

Human resource development is considered to be one of the most effective ways to improve company performance and productivity. With the development of human resources, it is hoped that the technical skills and professional skills of employees can be improved. However, the success of the program implementation cannot be carried out immediately during implementation, but can be seen from the results of the employees' work after participating in human resource development whether there have been changes or not. Based on the results of research and discussion related to this research, the authors conclude that: BMT Assyafi'iyah Metro Lampung City in improving employee performance is through human resource development, namely by means of transfer, promotion, supervision, work motivation and coaching. career. Human resource development carried out by BMT Assyafi'iyah Metro Lampung City can improve employee performance. The provision of career coaching has an impact on the increasing work performance of employees, this is evident from the provision of internships and training. Supervision has an impact on employees so that employees are more honest in carrying out their duties. So that it is hoped that there will be no deviations by employees. And also the employees are more disciplined in various ways, one of which is the punctuality and accuracy of the targets given. Granting a job transfer has an impact on employees so that they become more responsible for the tasks that have been assigned to these employees.
ANALISIS KEUNGGULAN BERSAING (COMPETITIVE ADVANTAGE) DALAM PERSPEKTIF EKONOMI ISLAM Santoso, Haris
I-Economics Vol 8 No 2 (2022): I-ECONOMICS: A Research Journal on Islamic Economics
Publisher : Islamic Economics Program, Faculty of Islamic Economics and Business

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19109/ieconomics.v8i2.12939

Abstract

In the business world, especially in the supermarket business, competition cannot be separated, the number of supermarkets that are established will make business competition increasingly tight in the supermarket industry. Competitive advantage is now the spearhead of a business. PB Supermarket is one of the supermarkets that is included in the minimarket category which is equivalent to Alfamart, Indomart and other minimarkets in Metro City. This study aims to determine the steps of PB Supermarkets in applying their competitive advantage. After knowing the steps of PB Supermarkets in implementing competitive advantage, it will be analyzed in the perspective of Islamic economics. Judging from its type, this research is a descriptive field research. In the data collection method, researchers used interviews or interviews, documentation, and observation. As for the results of this study, namely that PB Supermarkets have a high competitive industrial environment, it can be seen that there are many supermarkets standing in Metro City. Based on the SWOT analysis PB Swalayan also has good strengths and opportunities to cover weaknesses and face threats. To face a high competitive environment, PB Swalayan applies competitive advantage in the form of improving service quality, providing goods that are needed by the community or a complete target market, and conducting promotional programs in the form of prize draws, and what is prioritized in PB Swalayan's competitive advantage is lower prices compared to its competitors. The competitive advantage applied by PB Supermarkets is in accordance with Islamic Economics or Islamic business ethics, namely the principles of honesty, trustworthiness, tolerance, and fulfilling contracts and promises, and not using methods that are prohibited by religion.
PERILAKU BERPINDAH (SWITCHING BEHAVIOUR) NASABAH NON MUSLIM DI BANK SYARIAH MANDIRI KOTA METRO LAMPUNG Santoso, Haris
An-Nisbah: Jurnal Ekonomi Syariah Vol 6 No 1 (2019): An-Nisbah
Publisher : UIN Sayyid Ali Rahmatullah Tulungagung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21274/an.2019.6.1.22-41

Abstract

Berganti perilaku adalah bagian dari perilaku konsumen, memahami peralihan perilaku tidak kalah penting daripada memahami perilaku konsumen. Peralihan perilaku yang dialami oleh konsumen sangat menarik untuk dipahami karena perbedaan prinsip agama di atasnya. Penelitian ini bertujuan untuk mendeskripsikan perilaku konsumen non muslim di kota Metro dalam memilih bank Islam dan mengungkap perilaku switching konsumen non muslim di bank syariah kota Metro. Penelitian ini merupakan penelitian kualitatif dengan menggunakan pendekatan fenomenologi. Pengumpulan data yang digunakan dalam penelitian ini adalah wawancara mendalam, dokumentasi, dan observasi lapangan. Hasil penelitian ini menunjukkan bahwa perilaku konsumen non muslim pada umumnya mereka tidak begitu paham tentang sistem di Bank Islam. Selain itu, pertimbangan konsumen non-muslim dalam memilih bank syariah adalah sistem layanan di bank syariah tidak kalah dengan bank konvensional tersebut, keberadaan kelompok referensi juga merupakan alasan konsumen non-muslim dalam memilih bank. Sementara, peralihan perilaku yang dilakukan oleh konsumen non muslim karena program pembagian keuntungan, layanan, fasilitas dan reputasi bank syariah lebih kompetitif