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Mansur, Sastrio
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Law, Crime, Criminology & Criminal Justice

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KEBIJAKAN POLITIK ANGGARAN PENDAPATAN DAN BELANJA DAERAH KABUPATEN SIGI Mardiono, Eko; Darwis, Darwis; Mansur, Sastrio
Katalogis Vol 6, No 7 (2018)
Publisher : Katalogis

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Abstract

This research uses theory of Thompson and McEwen (2006), Bargaining (bargaining), Kooptasi (cooptation), and the Coalition (the coalition), it can be concluded that the bargaining factor development programs as a result of "reses" and "musrenbang" for political policy formulated budget year 2017 lasted "less good" that give impact on the lack of consistency of development programs that have been the aspiration of the community.Bargaining program development is alternative in result because of lack of funding a GRANT solution at the time. Then the factor cooptation and coalition  are not integral part of the political policy formulation of the local budget (APBD) in 2017. Local Legislative (DPRD) and local government Sigi County each have run task  and function based on the Act. It's just that accommodate various suggestion and aspiration into depth because of limited fund, the impact was less public confidence toward local government and local legislative Sigi County. This resulted in a lack of public trust in the Sigi regency in any  budget formulation policy.
KUALITAS PELAYANAN ADMINISTRASI PENSIUN BADAN KEPEGAWAIAN DAERAH PROVINSI SULAWESI TENGAH Lobud, Wiwiyanti; Daswati, Daswati; Mansur, Sastrio
Katalogis Vol 8, No 3 (2020): September
Publisher : Katalogis

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The formulation of the problem in this study is how the quality of pension administration services in the central sulawesi provincial civil service agency. This research was analyzed descriptively qualitatively. As for the informants in this study were the head of the mutatin departement, the head of the pension sub sector, 2 (two) pension administration management staff and 4 (four) candidates who had received pension administration services carried out by purposive sampling technique. Data colection and retrieval techniques consist of observation, interviews and documentation. The theory used to determine the quality of pension administration services is the theory of parasuraman, zeithaml and berry wich consists of tangibles, reliability, responsiveness, assurance, empathy.The result of the study show that the quality of pension administration services in the central sulwesi provincial personnel aggency in terms of reliability, responsiveness, assurance and emphaty show a good level of service quality because of all these aspects there is nothing to hinderquality of pension administration services so as to make prospective retirees well served and qualified.Whereas in the tangibles aspect there are problems with inadequate supoporting facilities and infrastructure, such as the avaliability of poorly functioning air conditioners, inadequate toilets, irregular parking areas and less extensiveservice spaces that provide inconveniencefor prospective retirees.
Co-Authors DARWIS, DARWIS Daswati Daswati Lobud, Wiwiyanti Mardiono, Eko