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THE EVALUATION OF SAM RATULANGI INTERNATIONAL AIRPORT ATTRIBUTES BY USING IMPORTANCE AND PERFORMANCE ANALYSIS Kotangon, Armando Andika; Pangemanan, Sifrid S.; Pandowo, Merinda .
Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi Vol 6, No 1 (2018): JE VOL 6 NO 1 (2018)
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (925.24 KB) | DOI: 10.35794/emba.v6i1.19313

Abstract

Abstract: Nowadays transportation is a very important tool in human life. The needs to move and to distribute goods makes transportation much needed. Moving and distribution of the goods is very important because this is what makes the economy run. The objectives of this research are to know about the importance and performance of Sam Ratulangi International Airport Attributes. This research is descriptive study with a quantitative approach. Descriptive in this study means that the researcher tries to describe and explain the airport attributes of Sam Ratulangi International Airport by using Importance and Performance Analysis. 100 Respondents are the sample size of this research. The result of this research shows that Resting Facilities are located in quadrant I which is very importance for consumer but the performance perceived to be low. Parking Facilities and Airport Image are located in quadrant II because it is importance for consumer meanwhile the performance also is good. These attributes are the biggest factor that influence The Airport. Whereas for Luggage Handling and Commercial Facilities are in quadrant III means that the two attributes are not really importance for the consumer and at the same time also has the low performance level. Sam Ratulangi International Airport better to pay more attention and improve the attributes that have low performance and maintain the attributes that has high performance to get better. Keywords: importance and performance analysis, airport attributes
ANALISIS PENGARUH BUDAYA ORGANISASI, KOMUNIKASI, PENDIDIKAN DAN PELATIHAN TERHADAP KINERJA PEGAWAI SEKRETARIAT DAERAH KABUPATEN MINAHASA TENGGARA Kotangon, Armando Andika; Tewal, Bernhard; Sendow, Greis M.
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 8, No 1 (2021): JMBI UNSRAT Volume 8 Nomor 1
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v8i1.32445

Abstract

Abstract: Performance plays an important role in determining the success of a company or organization. Performance is the work result in quality and quantity achieved by an employee in carrying out his duties according to the responsibilities assigned to him. High or good employee performance can be used as one of the basic factors to measure the success of an organization in achieving its goals. This study aims to determine the simultaneous and partial influence of organizational culture, communication, education and training on employee performance, the partial influence of organizational culture on employee performance, the partial influence of communication on employee performance, the partial influence of education and training on employee performance of the District Secretariat. Southeast Minahasa. Respondents in this study amounted to 73 employees who are civil servants. This study uses multiple linear regression analysis. The results of this study simultaneously variable Organizational Culture, Communication, Education and Training together have a significant effect on Employee Performance, then partially the Organizational Culture variable has a positive and insignificant effect on the Performance variable, partially the Communication variable has a positive and insignificant effect on the variable Performance, partially the Education and Training variable has a positive and significant effect on the performance variable.Abstrak: Penelitian ini bertujuan mengetahui pengaruh secara simultan dan parsial budaya organisasi, komunikasi, pendidikan dan pelatihan terhadap kinerja pegawai, pengaruh secara parsial budaya organisasi terhadap kinerja pegawai, pengaruh secara parsial komunikasi terhadap kinerja pegawai, pengaruh secara parsial pendidikan dan pelatihan terhadap kinerja pegawai Sekretariat Daerah Kabupaten Minahasa Tenggara. Responden dalam penelitian ini berjumlah 73 pegawai yang berstatus pegawai negeri sipil. Penelitian ini menggunakan analisis regresi linier berganda. Hasil Penelitian ini secara simultan variabel Budaya Organisasi, Komunikasi, Pendidikan dan Pelatihan secara bersama-sama berpengaruh signifikan terhadap Kinerja Pegawai, kemudian secara parsial variabel Budaya Organisasi berpengaruh positif dan tidak signifikan terhadap variabel Kinerja, secara parsial variabel Komunikasi berpengaruh positif dan tidak signifikan terhadap variabel Kinerja, secara parsial variabel Pendidikan dan Pelatihan berpengaruh positif dan signifikan terhadap variabel Kinerja.