Sari, Beti Liana
STUDI KEPUASAN PENGGUNA MAGANG MAHASISWA PENDIDIKAN EKONOMI BKK PENDIDIKAN ADMINISTRASI PERKANTORAN FAKULTAS KEGURUAN DAN ILMU PENDIDIKAN UNIVERSITAS SEBELAS MARET TAHUN 2014

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A STUDY OF SATISFACTION OF THE APPRENTICE USERS Sari, Beti Liana
Jurnal Informasi dan Komunikasi Administrasi Perkantoran Vol 3, No 1 (2014): Juni
Publisher : Pendidikan Administrasi Perkantoran FKIP Univesitas Sebelas Maret

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Abstract

Beti Liana Sari. A STUDY OF SATISFACTION OF THE APPRENTICE USERS OF STUDENTS OF  ECONOMICS EDUCATION SPECIAL EXPERTISE FIELD OFFICE ADMINISTRATION EDUCATION OF TEACHER TRAINING AND EDUCATION FACULTY OF SURAKARTA SEBELAS MARET UNIVERSITY IN 2014. Skripsi: The Faculty of Teacher Training and Education, Sebelas Maret University, Surakarta, July 2014.The objectives of this research are: (1) to investigate the satisfaction of  the users of apprentices toward the competency of the students of Economics Education, the Special Expertise Field of Office Administration, the Faculty of Teacher Training and Education, Sebelas Maret University, 2014; (2) to describe the constraints encountered in the implementation of Apprenticeship Program of Economics Education, the Special Expertise Field of Office Administration, the Faculty of Teacher Training and Education, Sebelas Maret University; (3) to describe solutions taken to deal with the problems in the implementation of Apprenticeship Program of Economics Education, the Special Expertise Field of Office Administration, the Faculty of Teacher Training and Education, Sebelas Maret University; and (4) to investigate the abilities that that should be prepared so as to reach apprenticeship competencies of the Economics education, the Special Expertise Field of Office Administration, the Faculty of Teacher Training and Education, Sebelas Maret University.The results of the research are as follows: 1) the users of apprentices are satisfied with the competency of the students of Economics Education, the Special Expertise Field of Office Administration, the Faculty of Teacher Training and Education, Sebelas Maret University in 2014 as indicated by the following: a) The students professional competency of the students has been good, as reflected by their good competency in assignment comprehension ability, dexterity in completing their tasks, and creativities in accomplishing their tasks. However, there is a less good sub-competency, namely: the decision-making sub-competency, b) The personal competency has been good as reflected by their competencies of thinking maturity, responsibility in executing their tasks, honesty, autonomy, good work discipline, work enthusiasm, high initiative, and ability to maintain attitudes and ethics. c) The social competency has been good as reflected by the ability to conduct oral and non-oral communications, ability to work together with employees, and ability to develop a good work condition. Yet, the competencies on the ability to adapt with work environment still need to be improved. 2) The constraints encountered in the implementation of the Apprenticeship Program of the Economics Education, the Special Expertise Field of Office Administration, the Faculty of Teacher Training and Education, Sebelas Maret University, Surakarta are divided into two, namely: a) from the side of the students: personal competency constraints, the students? lack of preparation, the students? difficulty to adapt with the work environment, the students? low communication ability, and boredom experienced by the students and b) from the side of the users of apprentices: the busyness of employees, the limited office space, and difference of work characteristics. 3) The solutions taken to deal with the constraints in the implementation of of the Apprenticeship Program of the Economics Education, the Special Expertise Field of Office Administration, the Faculty of Teacher Training and Education, Sebelas Maret University, Surakarta are as follows: (a) from the side of the students: conducting autonomous learning, being more responsive and active, doing a good approach to the employees, maintaining communication to the users of apprentices, and discussing work rotations with other divisions; and (b) from the side of the users of apprenticeship: giving opportunities to the students to raise questions, shared work table with students, and motivating the students. 4) The abilities that shall be prepared to reach the work competencies of apprentices of the Economics Education, the Special Expertise Field of Office Administration, the Faculty of Teacher Training and Education, Sebelas Maret University, Surakarta include: abilities to do correspondence and to handle documents, intellectual and physical abilities, abilities to master office technology, and abilities to master applied competencies. Keywords: Satisfaction of the users, apprenticeship, and competency