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Kisanjani, Alex
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Journal : Jurnal Surya Teknika

 1 
Usulan Peningkatan Kualitas Pelayanan Rawat Inap Puskesmas Balapulang dengan Metode Service Quality dan Model Kano Alex Kisanjani; Marulan Andivas; Misrianto
Jurnal Surya Teknika Vol 8 No 2 (2021): JURNAL SURYA TEKNIKA
Publisher : Fakultas Teknik UMRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37859/jst.v8i2.3287

Abstract

Puskesmas as the front line of health services need serious attention in terms of services quality. Puskesmas should be the first referral place with quality services, so that it can overcome various health problems that occur in the community. This study aims to provide suggestions for improvement in order to enhance the quality of inpatient services at the Puskesmas Balapulang. This study uses the Servqual and Kano Methods. The result of the study indicate that there are 3 service quality attributes that get priority for improvement, namely a comfortable inpatient room, easy and fast patient service process, and doctor visit on time according to schedule. Meanwhile, proposed improvement is to carry out routine maintenance of all Puskesmas facilities, provide trash bins in all patient ward, provide large service procedure information board, and penalize doctors for arriving late.
Minimalisasi Waste Industri Furniture Pada Produksi Rak Botol Marulan Andivas; Dimaz Harits; Alex Kisanjani
Jurnal Surya Teknika Vol 8 No 2 (2021): JURNAL SURYA TEKNIKA
Publisher : Fakultas Teknik UMRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37859/jst.v8i2.3288

Abstract

Indonesian furniture products are known to have high competitiveness in the international market. This competitiveness is in the form of unique designs and furniture products with distinctive raw materials such as rattan, bamboo, and teak compared to furniture produced by other countries. PT. XYZ is a company engaged in manufacturing (Furniture). In this study, we will observe the production process of bottle racks ordered by consumers as many as 150 pcs. Based on observations, in the process the company shows that there are activities that do not provide added value resulting in delays in the delivery of ordered products. To find out the cause of the problem, the researcher uses one of the tools from lean manufacturing (Value Stream Mapping) to find waste. Fishbone diagrams in this study were used to help solve the problems found, so that to complete the previous product order which took 44.6 days, it could be completed in 23 days.
Usulan Perbaikan Sistem Kerja Membatik dengan Pendekatan Ergonomi Makro untuk Mengurangi Keluhan Musculoskeletal Disorders Alex Kisanjani; Wahyu Ismail Kurnia; Dimaz Harits; Misrianto Misrianto
Jurnal Surya Teknika Vol 10 No 1 (2023): JURNAL SURYA TEKNIKA
Publisher : Fakultas Teknik UMRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37859/jst.v10i1.4970

Abstract

Industri batik merupakan industri kreatif yang perkembangannya terus meningkat setiap tahunnya. Daerah Istimewa Yogyakarta merupakan salah satu daerah populer penghasil batik di Indonesia. Salah satu industri batik yang ada di daerah tersebut adalah CV Batik Akasia. Selama proses produksi, banyak permasalahan yang dihadapi oleh pihak manajemen terkait keluhan yang dialami oleh pekerja, seperti nyeri pada bagian tubuh tertentu akibat posisi kerja yang kurang nyaman, serta tata letak fasilitas kerja yang kurang baik. Dengan menggunakan pendekatan ergonomi makro, penelitian ini menghasilkan perbaikan sistem kerja di CV Batik Akasia, antara lain: (1) desain kursi membatik yang disesuaikan dengan antropometri pekerja dan keinginan semua pihak yang terkait; (2) perbaikan sistem kerja, seperti tungku pembakaran menghadap ke tembok untuk mengurangi panas yang dirasakan pekerja, penambahan alat pemadam kebakaran, dan pembuatan SOP (Standard Operating Procedure) di setiap stasiun kerja.
Penilaian Tingkat Kematangan Proses Bisnis Pada Usaha Mikro, Kecil dan Menengah: (Studi Kasus) Wahyu Ismail Kurnia; Alex Kisanjani; Rosna Kurnia
Jurnal Surya Teknika Vol 10 No 1 (2023): JURNAL SURYA TEKNIKA
Publisher : Fakultas Teknik UMRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37859/jst.v10i1.4972

Abstract

The readiness of Micro, Small, and Medium Enterprises (MSMEs) to achieve competitive advantage greatly depends on the maturity level of their business processes, which ultimately affects business performance. Therefore, this study aims to assess the level of business process maturity in MSMEs. The studied MSMEs are Salakilo and Bontings, both engaged in the culinary industry. These two MSMEs are classified as superior MSMEs according to the Borneo MSME Gate and Bank Indonesia in 2021. The assessment of business process maturity is conducted using the Business Process Orientation Maturity Model (BPOMM) with four levels and nine assessment aspects. Data collection is done through the distribution of validated questionnaires by experts and MSME practitioners. The questionnaire items are tailored to the specific conditions of the studied MSMEs, making it easier for the MSME practitioners to understand each assessment indicator. The results show that there is a difference in the level of business process maturity between Salakilo and Bontings MSMEs. Salakilo MSMEs have achieved the Integrated level with a score of 6.6, while Bontings MSMEs are at the Linked level with a score of 5.8. Keywords: Maturity Model, Business Process, MSME
Analisis Keselamatan dan Risiko pada Pekerjaan Pengembangan Kilang Minyak dan Petrokimia dengan Metode JSA Nando Saputra; Alex Kisanjani; Marulan Andivas; Angga Angga
Jurnal Surya Teknika Vol 11 No 1 (2024): JURNAL SURYA TEKNIKA
Publisher : Fakultas Teknik UMRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37859/jst.v11i1.6519

Abstract

Working at heights poses serious risks, including accidents and fatal injuries.Workers may also experience psychological stress and the physical and mental health impacts due to environmental conditions or psychological pressure. Restricted movement, difficulties in evacuation, and the use of safety equipment are also issues that require the implementation of effective safety measures and adequate training. This research aims to identify hazards through Job Safety Analysis (JSA) using descriptive analytical methods and field observations. The collected data is used as a basis to formulate control measures to prevent accidents or minimize risks. The results of the analysis of those activities serve as safety guidelines/procedures for all work activities.
Co-Authors a asni b Adi Bin Paulus Lambi Ahkmad Nurdin Andivas, Marulan Angga Angga Aswadul Fitri Saiful Rahman Dimaz Harits Dwi Surya Saputra Fransye Joni Pasau Hari Purnomo Hendang Sri Wahyuni Ishak Nurdin Lauw Vito Pizaro Mayda Waruni Kasrani Misrianto Misrianto Misrianto Misrianto Misrianto Misrianto Misrianto Misrianto Muhamad Hasyim Tuankotta Muhammad Isradi Zainal Nadya Novia Rahman Nadya Novia Rahman Nando Saputra Rosna Kurnia Rosna Kurnia Sigit Suwarto Siska Ayu Kartika Vitri Lestari Wahyu Ismail Kurnia