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VILLAGE HEAD AND MOTIVATION OF PERGAM VILLAGE, RUPAT DISTRICT, BENGKALIS REGENCY Jelika, Rozan; Effendi, Nahar
Jurnal Administrasi Publik : Public Administration Journal Vol 10, No 1 (2020): JURNAL ADMINISTRASI PUBLIK (PUBLIC ADMINISTRATION JOURNAL) JUNI
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (341.4 KB) | DOI: 10.31289/jap.v10i1.3045

Abstract

This study aims to describe the leadership of the village head in increasing the work motivation of village officials. This research was inspired by the improvement of the performance of village officials in Pergam Village, Rupat District, Bengkalis Regency. The research method used was descriptive qualitative approach. Data collection techniques with observation and documentation interviews. The problems that affect namely; A leader has a great influence in increasing employee motivation through his leadership, work motivation has a significant effect on employee performance. After reviewing the researchers found that the leadership of the village chief plays a role in increasing the work motivation of village officials. The efforts made by the Headman in increasing the apparatus' work motivation by doing; Headman's leadership in improving welfare, Headman's leadership in creating a harmonious work atmosphere, Headman's leadership in rewarding achievements, Headman's leadership in providing justice, Headman's leadership in respecting and involving the apparatus, Headman's leadership in completing work facilities, Headman's leadership in developing the potential of the apparatus , Village chief in creating strict and fair punishment.
UPAYA PEMBERIAN PELAYANAN PUBLIK DI UPT PUSKESMAS BALAI MAKAM KABUPATEN BENGKALIS afrizal, dedy; effendi, nahar; handayani, pertiwi
Jurnal Niara Vol. 12 No. 1 (2019)
Publisher : FAKULTAS ILMU ADMINISTRASI UNIVERSITAS LANCANG KUNING

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (368.221 KB) | DOI: 10.31849/nia.v12i1.2331

Abstract

Public services provided by service providers must be synchronized with act no.25 of 2009 on public services in which there are stipulation of services, goods services, and administrative services for the society. The technical services unit (upt) of the puskesmas balai makam subdistrict of bathin solapan, bengkalis regency is a type of non-inpatient puskesmas under the supervision of the bengkalis district health service that provides services to the society, especially health services, however the facilities and infrastructure are not well implemented, payment system is not in accordance with the standard, and the problem of lack of availability of medicines for people who need health services. This study will elaborate the conduct of the services at how the implementation of services, supporting factors and inhibiting factors of health services. The result of the study will refer to the implementation of 5 indicators such as tangibles, reliability, responsiveness, assurance, emphaty are obtained a total score of 3,974 (88.31%) for the good category