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All Journal Al-Ijtima`i: International Journal of Government and Social Science
Fitri, Azizah
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Religion Humanities Law, Crime, Criminology & Criminal Justice Social Sciences

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TATA KELOLA DAN PELAYANAN ADMINISTRASI Khalil, Zakki Fuad; Fitri, Azizah
Al-Ijtima`i: International Journal of Government and Social Science Vol 5 No 1 (2019): Al-Ijtima`i: International Journal of Government and Social Science
Publisher : Fakultas Ilmu Sosial dan Ilmu Pemerintahan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (246.717 KB) | DOI: 10.22373/jai.v5i1.461

Abstract

This study aims to discuss governance and administrative services in government, where the main aspects in the process of public service which is the good and bad services in an institution, can be seen from administrative governance. This research is a field research at the Central Aceh District Secretariat. The results of the study found that governance and administrative services provided were guided by the principles of accountability, participation, responsiveness, consensus, effectiveness and efficiency. While in practice the administration of administrative services in the Central Aceh District Secretariat is still not maximal toward the role played in implementing a good governance system. So it has an impact on the bureaucratic system and the service process that is not in accordance with standard operating procedures.
Co-Authors Zakki Fuad Khalil