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MENGUKUR KEPUASAN COSTUMER TERHADAP KUALITAS LAYANAN SISTEM INFORMASI PERPUSTAKAAN STMIK AKBA MENGGUNAKAN METODE KANO First Wanita; Ashari; Nurpaida
Jurnal Teknologi Informasi Universitas Lambung Mangkurat (JTIULM) Vol. 1 No. 2 (2016)
Publisher : Fakultas Teknik Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1168.577 KB) | DOI: 10.20527/jtiulm.v1i2.7

Abstract

Library is one of the critical success factors for students in conducting studies hence the demand for services for the library system are also higher, with the hope of any information or collections are sought can be accessed quickly, accurately, easily with high quality. Therefore, this study was conducted to measure how satisfied users for service quality library system that exists today in STMIK CMR, a measure of the library system is done by utilizing the method of the canoe. In this method the quality factor is divided into five categories, namely must be, one-dimensional, attractive, indifference and reverse that has characteristics and different levels of influence on consumers. This study used a questionnaire as a research instrument. From the results of taking the measurements filling the questionnaire of 3 respondents system was declared fit for use for measuring kualitan system service information library of seeing the results presentation on aspects of testing on the level of conformity of the respondents received good response with a value ≥ 75% and this system can also be known information about requirements desired by the user so that later can provide a service that corresponds to that desired by the user.
RANCANG BANGUN SISTEM INFORMASI PENGENDALIAN PERSEDIAAN (CONTROL BUFFER STOCK) UNTUK EFISIENSI KEWIRAUSAHAAN PENJUALAN KOPI PADA SOFT COFFEE First Wanita; Mashud; Randy Angriawan; Claudia Elma Pratiwi
Jurnal Teknologi Informasi Universitas Lambung Mangkurat (JTIULM) Vol. 6 No. 1 (2021)
Publisher : Fakultas Teknik Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/jtiulm.v6i1.70

Abstract

Tujuan penelitian ini untuk merancang dan mengimplementasikan sistem informasi Pengendalian Persediaan Kopi sebagai alat kontrol pembelian bahan baku dalam menjalankan kegiatan usaha agar berjalan secara efisien dan mampu menghasilkan laba yang optimal. Metode yang digunakan Buffer Stock, Reorder Point Dan Economic Order Quantity Pada Soft Coffee. Hasil pengujian Reorder Point (ROP) dan Safety Stock maka nilai ROP Kopi Arabika sebesar 21 Pak, Kopi Robusta sebesar 20 Pak, Kopi Liberika sebesar 22 Pak dan Kopi Ekselsa sebesar 21 Pak, sehingga dapat disimpulkan bahwa hasil perancangan sistem informasi pengendalian persediaan dapat diimplementasikan untuk efisiensi kewirausahaan penjualan kopi.