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All Journal Jurnal Informatika Universitas Pamulang
Budi, Setyo
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Computer Science & IT

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Implementasi K-Nearest Neighbor pada Decission Support System Pemilihan Satuan Pengamanan Event Perguruan Tinggi Setiawan, Aries; Widjajanto, Budi; Kurniawan, Achmad Wahid; Budi, Setyo
Jurnal Informatika Universitas Pamulang Vol 5, No 1 (2020): JURNAL INFORMATIKA UNIVERSITAS PAMULANG
Publisher : Teknik Informatika Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (242.325 KB) | DOI: 10.32493/informatika.v5i1.4401

Abstract

Routine events required by tertiary institutions require escort from selected security guards. Elections based on personal subjectivity will lead to results that are not in accordance with the purpose of the security itself. However, if the selection is based on the objectives will give results that are in accordance with professionalism. Each security unit has a different level of importance, so that at the level of security the event needs a level of professionalism in accordance with the level of importance at the college level. In detail the selection of security units on several criteria, namely event, years of service, cooperation, service, personality, skills and responsibilities. The method used in this selection process is the K-Nearest Neighbor, with the final result approval rate of  0.88%
Metode Simple Additive Weighting untuk Penentu Peringkat Variabel Kepuasan Konsumen pada Layanan Jasa Budi, Setyo; Setiawan, Aries; Widjajanto, Budi; Kurniawan, Achmad Wahid
Jurnal Informatika Universitas Pamulang Vol 6, No 2 (2021): JURNAL INFORMATIKA UNIVERSITAS PAMULANG
Publisher : Teknik Informatika Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/informatika.v6i2.9790

Abstract

The level of service in an agency is a supporter of the survival of an agency. consumer goals that arise from good service quality, are believed to be the main factors of business success. The indicator of the level of customer satisfaction with service quality is when consumers get maximum results from a desired need. Consumer measurements can be seen from the results of the buyer's assessment given by the service manager, and services in the form of consumers which result in goods or services being used as drivers. The method that will be used in the process of ranking consumer satisfaction variables in this study is Simple Additive Weighting. This method has a work order sequence by determining the weight value of each variable, then the ranking process by determining the best variable from the consumer satisfaction variable. The final result of this research is the ranking of consumer satisfaction variables from the highest to the lowest using Simple Additive Weighting to obtain an accuracy rate of 90%. The variable "satisfactory taste" turned out to be the highest satisfaction service variable, meaning that the cafe service party needed to maintain the taste so that consumers were satisfied with the existing services.
Co-Authors Achmad Wahid Kurniawan Budi Widjajanto Setiawan, Aries