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All Journal Jurnal Rekayasa dan Manajemen Sistem Industri
Putri, Dineka
Universitas Brawijaya
Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Mathematics

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ANALISIS MODEL ANTRIAN TELEPON UNTUK MENENTUKAN JUMLAH AGENT CALL OPTIMAL PADA CALL CENTER RPX Putri, Dineka; Rahman, Arif; Tantrika, Ceria Farela Mada
Jurnal Rekayasa dan Manajemen Sistem Industri Vol 5, No 4 (2017)
Publisher : Program Studi Teknik Industri Fakultas Teknik Universitas Brawijaya

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Abstract

Jika membutuhkan abstrak atau isi jurnal silahkan menghubungi author melalui email dineka2903@gmail.com, posku@ub.ac.id, ceria_fmt@ub.ac.id.
Co-Authors Ceria Farela Mada Tantrika Rahman, Arif