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All Journal Jurnal Kajian Bali Dia: Jurnal Administrasi Publik Jurnal Kebijakan dan Administrasi Publik Otoritas : Jurnal Ilmu Pemerintahan Sociological Jurisprudence Journal PERSPEKTIF International Journal of Demos Jurnal Aisyah : Jurnal Ilmu Kesehatan Jurnal Papatung : Jurnal Ilmu Administrasi Publik, Pemerintahan dan Politik Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes Rambideun : Jurnal Pengabdian Kepada Masyarakat ABDI MASSA: Jurnal Pengabdian Nasional JURNAL ILMIAH GLOBAL EDUCATION Jurnal Progress Administrasi Publik (JPAP) I-Com : Indonesian Community Journal Journal Of Contemporary Public Administration (JCPA) Innovative: Journal Of Social Science Research Influence: International Journal of Science Review JKAP (Jurnal Kebijakan dan Administrasi Publik)
Ni Putu Tirka Widanti
Universitas Ngurah Rai Denpasar, Bali, Indonesia
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Medicine & Pharmacology Nursing Public Health Social Sciences Veterinary Other

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Journal : International Journal of Demos

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Good Governance for Efficient Public Services Responsive and Transparent Ni Putu Tirka Widanti
ijd-demos Volume 4 Issue 2 (2022)
Publisher : HK-Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37950/ijd.v4i2.286

Abstract

AbstractThe provision of goods, services, and administrative services by public service providers is one example of how the implementation of public services by the state is an attempt to meet the fundamental requirements and uphold the civil rights of all citizens. A conceptual framework for improving the ideology, paradigm, culture, and management of a government in order to achieve high performance is called "good governance." The existence of cultural constraints within the bureaucracy is the factor that has the greatest impact on the quality of public services. In addition, there is a component in the behavior of the apparatus that does not reflect the behavior of serving but, on the other hand, tends to show the behavior of wanting to be served. This component is known as the "wanting to be served factor." The purpose of this research is to investigate how effective governance can contribute to the delivery of public services that are also responsive, open, and efficient. In this investigation, a qualitative strategy is combined with a descriptive research approach. The findings of the study indicate that the implementation of good governance in the improvement of public services can be carried out in accordance with the principles of efficiency, responsiveness, and transparency.Keywords: Public Service, Good Governance, Efficient, Responsive, Transparent. AbstrakPenyediaan barang, jasa, dan pelayanan administrasi oleh penyelenggara pelayanan publik merupakan salah satu contoh bagaimana penyelenggaraan pelayanan publik oleh negara merupakan upaya untuk memenuhi kebutuhan dasar dan menjunjung tinggi hak-hak sipil seluruh warga negara. Kerangka konseptual untuk meningkatkan ideologi, paradigma, budaya, dan manajemen suatu pemerintahan untuk mencapai kinerja yang tinggi disebut “pemerintahan yang baik”. Adanya kendala budaya dalam birokrasi merupakan faktor yang paling besar pengaruhnya terhadap kualitas pelayanan publik. Selain itu, terdapat komponen perilaku aparatur yang tidak mencerminkan perilaku melayani tetapi sebaliknya cenderung menunjukkan perilaku ingin dilayani. Komponen ini dikenal sebagai "faktor ingin dilayani". Tujuan dari penelitian ini adalah untuk menyelidiki bagaimana pemerintahan yang efektif dapat berkontribusi pada pemberian layanan publik yang juga responsif, terbuka, dan efisien. Dalam penelitian ini, strategi kualitatif dipadukan dengan pendekatan penelitian deskriptif. Temuan penelitian menunjukkan bahwa penerapan good governance dalam peningkatan pelayanan publik dapat dilaksanakan sesuai dengan prinsip efisiensi, daya tanggap, dan transparansi.Kata Kunci: Pelayanan Publik, Good Governance, Efisien, Responsif, Transparan.
Co-Authors Anak Agung Gde Raka Anak Agung Gde Raka Anak Agung Gede Raka Ayu Putu Utari Parthami Lestari, Ayu Putu Utari Parthami Bambang Kusbandrijo Charles Fernandes Cokorde Istri Dian Laksmi Dewi Cokorde Istri Dian Laksmi Dewi Dewa Ayu Agung Intan Pinatih Eko Prasetyo Fitria Fajarwati I Gede Mahatma Yogiswara Winatha I Ketut Agus Sudarmawan I Made Joni Dwi Putra I Made Kartika I Made Sudarma I Made Sumada I Made Surya Atmadja I Nyoman Hadi Suharyana Ida Ayu Dessyana Novitasari Ida Ayu Putu Sri Widnyani Jehanara Jehanara Luh Nila Winarni Luh Riniti Rahayu Ni Putu Pustiarini Nyoman Diah Utari Dewi Putu Gede Herlambang Putu Sandi Saputra Ristya Widi Endah Yani Sri Sulandri Widia Sari