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All Journal Holistic Journal Of Management Research Jurnal Pengabdian Kepada Masyarakat Universitas Bangka Belitung SEIKO : Journal of Management & Business International Journal of Business, Technology, and Organizational Behavior (IJBTOB)
Ari Agung Nugroho
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Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Library & Information Science Social Sciences Other

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Analisis Tingkat Kepuasan Pelanggan Perusahaan Daerah Air Minum (PDAM) Tirta Pakuan Kota Bogor Ari Agung Nugroho
Holistic Journal of Management Research Vol 1 No 1 (2015): Holistic Journal of Management Research
Publisher : Fakultas Ekonomi Universitas Bangka Belitung

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (520.89 KB)

Abstract

Perusahaan Daerah Air Minum (PDAM) Tirta Pakuan Kota Bogor merupakan sebuah perusahaan daerah yang memiliki wewenang dalam penyediaan kebutuhan konsumsi air bersih bagi masyarakat di Kota Bogor. Evaluasi kepuasan pelanggan sangat penting dilakukan sebagai salah satu upaya untuk melihat tingkat kinerja PDAM Tirta Pakuan Kota Bogor. Pelanggan PDAM Tirta Pakuan Kota Bogor di wilayah Kecamatan Bogor Timur sebagian besar memiliki karakteristik: perempuan (85%), memiliki anggota keluarga > 4 orang (49%), berpendidikan terakhir sarjana dan diploma (36%), bekerja sebagai ibu rumah tangga (37%), berpendapatan 2 – 4 juta (35%), memiliki pengeluaran 2 – 4 juta (40%), berperan sebagai pegawai dalam pekerjaannya (35%), dan memiliki rumah pribadi (79%). Analisis Importance and Performance Analysis (IPA) dilakukan terhadap mutu produk dan kualitas pelayanan yang terbagi dalam 4 kuadran, yaitu kuadran A (dinilai sangat penting tapi kinerja belum memuaskan), kuadran B (dinilai sangat penting dan sudah memuaskan), kuadran C (dinilai kurang penting dan kurang memuaskan), dan kuadran D (dinilai kurang penting tetapi sangat memuaskan). Tingkat kepuasan pelanggan terhadap kualitas pelayanan PDAM Tirta Pakuan Kota Bogor dianalisis dengan metode Customer Satisfaction Index (CSI). Penilaian pelanggan PDAM Tirta Pakuan Bogor terhadap mutu produk air minum adalah sangat puas dengan nilai CSI sebesar 0,86337. Penilaian pelanggan terhadap kualitas pelayanan PDAM Tirta Pakuan Kota Bogor termasuk dalam kriteria puas, dengan nilai CSI 0,78389. Berdasarkan Uji Chi-Square semua atribut, baik mutu produk maupun kualitas pelayanan PDAM Tirta Pakuan Kota Bogor, mempengaruhi kepuasan pelanggan secara signifikan dengan nilai Chi-Square kurang dari 0,05 dan diperoleh bahwa karakteristik responden tidak memiliki hubungan dengan tingkat kepuasan PDAM Tirta Pakuan Bogor dengan nilai Chi-Square lebih dari 0,05.
EKOWISATA (ONE PRODUCT ONE VILLAGE) DI DESA KURAU BARAT KABUPATEN BANGKA TENGAH Darman Saputra; Julia Julia; Ari Agung Nugroho
Jurnal Pengabdian Kepada Masyarakat Universitas Bangka Belitung Vol 3 No 1 (2016): Jurnal Pengabdian Kepada Masyarakat Universitas Bangka Belitung
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Bangka Belitung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33019/jpu.v3i1.140

Abstract

Students are young intellectuals who are legally still students in an educational institution.education institution. It is only natural that the role of students in society must be realized with a real application. So that can have an impact positive development in the field of human resources. Lecture Real Work Lecture XI, University of Bangka Belitung University in the thematic field organized in Kurau Barat Village village aims to build tourism potential. Strategies that are built together to increase tourism potentialThe strategies built together to increase tourism potential consisted of ecotourism seminars, socialization of innovative products and making handicraft products. The implementation method was carried out through socialization to the community and to surrounding schools and directly providing a direct approach to the community's home which was carried out from July 20 to August 24, 2016.August 2016. Students were divided into 2 groups according to the main program that had been planned, namely group 1 (One Product One Village) and group 2 (1 Tree 1 Tourist). These programs are expected to build an interesting and newest tourist attraction for the community. attractive and up-to-date tourist attraction for the the welfare of the surrounding community.
Kuliah Kerja Nyata (KKN) Hutan Kemasyarakatan (HKm) Ekowisata di Desa Kurau Kecamatan Koba Kabupaten Bangka Tengah Ari Agung Nugroho
Jurnal Pengabdian Kepada Masyarakat Universitas Bangka Belitung Vol 1 No 1 (2014): Jurnal Pengabdian Kepada Masyarakat Universitas Bangka Belitung
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Bangka Belitung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33019/jpu.v1i1.3385

Abstract

The Hutan Kemasyarakatan (HKm) Kuliah Kerja Nyata (KKN) Program Ecotourism in Kurau Village is needed to provide a correct understanding to all stakeholders, especially the community, in the midst of mining which is considered an important economic driver number 2 after agriculture. A correct understanding will encourage the formation of HKm groups and will ultimately function HKm groups for the economic welfare of communities in forest areas, and the realization of sustainable forest management. The implementation of the HKm program in the Bangka Belitung Islands Province requires the participation of all parties, both from the community, local government, social agencies, companies and also the academic world. KKN-Thematic is a vehicle for involving the academic community to participate in forest management in the province. KKN-Thematic provides an easy way for campus participation and it is hoped that with real examples that are deeply felt by the community in the Bangka Belitung Islands Province, so that students are honed to care for the development of their region, care for the community and therefore increase social care for the personal development of students.
Analisis Value At Risk Dengan Metode Historis dan Simulasi Monte Carlo Pada Perusahaan Sektor Perbankan dan Sektor Pertambangan Darman Saputra; Nizwan Zukhri; Darus Altin; Ari Agung Nugroho; Ryand Daddy Setyawan; Tiara Fitari; Mustofa Thohari
SEIKO : Journal of Management & Business Vol 6, No 1 (2023): January - Juny
Publisher : Program Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/sejaman.v6i1.3590

Abstract

Investasi di pasar modal harus dapat memahami risiko yang ada, karena investasi yang akan dihadapi di masa depan mengandung ketidakpastian. Pertumbuhan aktivitas perdagangan dan pasar yang semakin tidak menentu membuat pelaku pasar merasa perlu mengembangkan teknik pengukuran risiko yang lebih akurat dan andal. Salah satu teknik pengukuran risiko tersebut adalah Value at Risk (VaR). Value at Risk (VaR) adalah metode perhitungan risiko pasar untuk menentukan risiko kerugian maksimum yang dapat terjadi pada suatu portofolio, baik instrumen tunggal maupun multi instrumen, khususnya tingkat kepercayaan, selama holding period tertentu, dan dalam kondisi normal. kondisi pasar. Penelitian ini menggunakan data sekunder berupa saham-saham yang tercatat di Bursa Efek Indonesia, sampel yang diperoleh sebanyak 2 perusahaan. Pengolahan data dalam penelitian ini menggunakan bantuan program Microsoft Excel untuk pengukuran Value at Risk pada portofolio dengan menggunakan simulasi Monte Carlo. Hasil penelitian menunjukkan return yang lebih besar akan memberikan tingkat risiko yang lebih besar pula, dilihat dari nilai return dan VaR masing-masing portofolio. Dimana portofolio satu memiliki return yang lebih besar dibandingkan dengan portofolio kedua, dan portofolio satu juga memiliki tingkat risiko yang lebih besar dibandingkan dengan portofolio kedua. Kata Kunci: Value At Risk, Historis, Monte Carlo, BBRI, ANTAM
Analysis of Tin Stock Investment Projections during the Covid-19 Pandemic Ari Agung Nugroho; Sumar Sumar; Khairiyansyah Khairiyansyah; Doni Yanuar
International Journal of Business, Technology and Organizational Behavior (IJBTOB) Vol. 3 No. 1 (2023): February | International Journal of Business, Technology and Organizational Beh
Publisher : Garuda Prestasi Nusantara Consulting

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52218/ijbtob.v3i1.262

Abstract

Indonesia and other countries in the world are still experiencing the Covid-19 pandemic and continue to struggle for the country's health and economic recovery. The government along with all elements of society are tackling the impact of Covid-19 by implementing 3M (wearing masks, washing hands, maintaining distance), implementing health protocols, vaccination programs and implementing Large-Scale Social Restrictions (PSBB). The community collaborates on advances in smartphone technology with PSBB activities in their daily activities. With the advancement of technology platforms, it is very easy for people to transact in the stock investment mechanism and have an impact on people's lives. 99% of Indonesia's tin mineral potential is in the Bangka Belitung Archipelago Province, while the rest is in the Riau Islands, Riau and West Kalimantan. The economic condition of the Bangka Belitung Islands province is still supported by the mining and quarrying sector, especially tin mining and the tin processing industry, in line with Irawan's study. So the tin stock investment instrument is still one of the instrument models that can be used during the Covid 19 pandemic. In the world of stock investment, there are two types of analysis known, namely fundamental analysis and technical analysis. Technical analysis attempts to test historical data in predicting stock prices in order to buy or sell an investment instrument. Keywords: Covid 19, Stocks, Tin, Investment
Co-Authors Darman Saputra Darman Saputra Darus Altin Doni Yanuar Julia Julia Khairiyansyah Khairiyansyah Mustofa Thohari Nizwan Zukhri Ryand Daddy Setyawan Sumar, Sumar Tiara Fitari