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All Journal EQUILIBRIUM EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Jurnal EMT KITA Jesya (Jurnal Ekonomi dan Ekonomi Syariah) JOURNAL OF SCIENCE AND SOCIAL RESEARCH JURNAL MANAJEMEN BISNIS Competitive Jurnal Akuntansi dan Keuangan Jurnal Ekonomi Manajemen Ilomata International Journal of Management Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Ilomata International Journal of Management El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam El-Mujtama: Jurnal Pengabdian Masyarakat JURNAL MANAJEMEN AKUNTANSI (JUMSI) Journal of Computer Science and Information Systems (JCoInS) Journal of Student Development Informatics Management (JoSDIM) Jurnal Ekonomika Dan Bisnis Moneter : Jurnal Keuangan dan Perbankan Madani: Multidisciplinary Scientific Journal e-Jurnal Apresiasi Ekonomi Equilibrium: Jurnal Ekonomi Syariah Abdi Masyarakat UIKA
Syarvina, Wahyu
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Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Physics Public Health Social Sciences Other

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Journal : El-Mal: Jurnal Kajian Ekonomi

 1 
Analisis Implementasi Pelayanan Dalam Penyelesaian Klaim pada Produk Mitra Mabrur Plus Asuransi Jiwa Syariah: Studi Kasus PT. AJS Bumiputera Cabang Medan Nufikha, iyundzira; Ramadhani, Sri; Syarvina, Wahyu
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol 5 No 3 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Institut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i3.3960

Abstract

This study aims to determine the application of services in resolving claims on products Mitra Mabrur Plus Syariah Bumiputera Life Insurance Medan Branch. This research is a qualitative descriptive study. The data collection technique used was interviews with Customer Managers, Agents and also several customers of Bumiputera Syariah Life Insurance Medan Branch. Observations and documentation were carried out at the Bumiputera Sharia Marketing Office, Medan Branch. The research results that have been obtained are the application of PT. Bumiputera Syariah Life Insurance Medan Branch in resolving Claims by providing Excellent Service at Bumiputera Syariah Life Insurance Medan Branch is in accordance with the concept including attiude (good attitude), attention (attention), action (fast action), ability ( having competent skills), appearance (diligent and neat appearance), Accountability (responsibility for all customers) and sympathy (providing a sense of sympathy for customers). Keywords: Syariah Life Insurance, Service Implementation, Claims
Penerapan Jaminan Asuransi Kesehatan terhadap Perlindungan Pegawai Negeri Sipil (PNS): Studi Pada BPJS Kesehatan Cabang Langkat Rahimi, Siti; Imsar, Imsar; Syarvina, Wahyu
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol 5 No 3 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Institut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i3.4021

Abstract

Study aims to determine the implementation of health insurance carried out by BPJS Kesehatan, and can be used as a consideration in formulating and designing policies for implementing health insurance for Civil Servants (PNS) and also to find out the obstacles faced by BPJS Kesehatan Langkat Branch. The type of research used is descriptive qualitative research. The conclusions of this study in brief are: (1) The implementation of health insurance at the Langkat Branch of Health BPJS is in accordance with the law on state civil servants that civil servants are entitled to receive pension security, old age security, health insurance, work accident insurance and death security. And the implementation of health insurance for civil servants at BPJS Kesehatan Langkat Branch is in accordance with Law No. 24 of 2011, which stipulates that BPJS Kesehatan functions to organize a health insurance program with the aim of ensuring that participants receive health care benefits and protection in meeting basic health needs. (2) Obstacles found in the Langkat Branch of BPJS Health are delays in service to participants, health facilities obtained are not in accordance with the fees paid, lack of participant data collection. The solution to the obstacles in the Langkat Branch Health BPJS needs to be improved in the service system because what participants need is fast, accurate service and can provide convenience in participant administration. Keywords: Insurance, Health Insurance, Civil Servants, Services, Protection
Co-Authors Agung Nugraha agung setiawan Amanda, Annisa Rizka Amin, Haris Al Angraini, Tuti Aprilia, Dita Asmaul Husna Azhari Akmal Tarigan Chairani, Zizah Damanik, Aryaji Wardana Fadhila Rahma, Tri Inda Fadhila, Tri Inda Hamtheldy, Raihan Zaky Harahap, Rahmat Daim Hasibuan, Abdi Satria Hasibuan, Jihan Isnaini Hasugian, Hotbin Hendra Harmain Imsar, Imsar Kembaren, Nurul Fadhilah Yusri Laylan Syafina, Laylan Lingga, Fitria Ratna Lubis, Listiya Andana Lubis, Zul Fahmi Marliyah, Marliyah Mei Fani, Mukhammad As Alukal Huda Meiliani, Risa Miranda, Miranda Muhammad Ridwan Munthe, Yusnita Ulfah Mustapa  Khamal  Rokan Nufikha, iyundzira Nurbaiti Nurbaiti Nurul Jannah Nurwani Nurwani, Nurwani Pohan, Rahma Nur Azizah Rahimi, Siti Rahma, Tri Indah Fadhila Rahmani, Nur Ahmadi Bi Ramadhani, Sri Raudhatul Jannah Sakinah Saputra, Julfan Siregar, Padrie Payung Sumi, Raudatun Yusrizal Yusrizal Zulpan, Zulpan