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Perancangan Sistem Informasi Reservasi Booking dan Reminder Service Motor Pada Shoowroom Benelli Mashud; Ramlah P
JNSTA ADPERTISI JOURNAL Vol. 2 No. 2 (2022): Juli 2022
Publisher : JNSTA ADPERTISI JOURNAL

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Abstract

The workshop is one of the business facilities that provides after-sales repair services to consumers. Punctuality is very important for repair service users. The reservation process for booking and reminder services carried out at the Benelli Showroom is still using the telephone system or coming directly to the workshop. This study aims to design an information system for booking reservations and service reminders that are effective, efficient, and easy to use by Service Advisors and Customers. In this study, qualitative data analysis methods were used. Qualitative data analysis is a research procedure that produces descriptive data in the form of written or spoken words from people and observable behavior. The method that can be used in system analysis is the PIECES method (performance, information, economy, control, efficiency, control, and service). . The design method of this system uses UML (Unifield Modeling Language), namely using use case diagrams, Class diagrams and Activity diagrams. The results of the design of the reservation information system for booking and motorbike service reminders can provide convenience and customer satisfaction in booking service, and simplify the work of service advisors.
Perancangan Sistem Informasi Koperasi pada KSP. Bakti Huria Mashud; Andi Mattigara; Ramlah P
TEMATIK Vol 8 No 1 (2021): Tematik : Jurnal Teknologi Informasi Komunikasi (e-Journal) - Juni 2021
Publisher : LPPM POLITEKNIK LP3I BANDUNG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38204/tematik.v8i1.568

Abstract

Penelitian ini bertujuan untuk membuat sistem informasi koperasi pada KSP. BAKTI HURIA. Penelitian ini bersifat analisis deskriptif kualitatif yaitu penelitian yang meliputi analisis sistem dan dilanjutkan dengan perancangan sistem informasi. Perancangan sistem informasi dibuat dengan menggunakan UML yang meliputi Use Case Diagram, Activity Diagram, Class Diagram dan Sequence Diagram. Prosedur simpan pinjam pada koperasi KSP. BAKTI HURIA ditemukan beberapa kelemahan diantaranya adalah dokumen pencatatan transaksi simpanan maupun pinjaman, serta laporan yang dihasilkan. Penelitian ini dilakukan untuk membuat perancangan sistem informasi koperasi, dengan tujuan untuk memperbaiki sistem informasi koperasi