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All Journal Jurnal Kedokteran Muhammadiyah ILKOMNIKA: Journal of Computer Science and Applied Informatics MAESTRO Literaksi: Jurnal Manajemen Pendidikan PESARE: Science and Engineering Service Journal
MUHAMMAD AINUL YAQIN
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Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Electrical & Electronics Engineering Engineering Environmental Science Mathematics Medicine & Pharmacology Public Health Social Sciences Other

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Journal : PESARE: Science and Engineering Service Journal

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Peningkatan Kualitas dan Daya Tarik Taman Wisata Air Paggora: Redesain melalui Memori Kolektif Masyarakat Purwanita Setijanti; Sarah Cahyadini; Wahyu Setyawan; Dewi Septanti; Adinda Sih Pinasti Retno Utami; Zuhrotul Mawaddatil Ula; Muchammad Indra Faizin; Achmad Ichsan Firdaus; Muhammad Ainul Yaqin; Mutia Sulistiastuti
PESARE: Jurnal Pengabdian Sains dan Rekayasa Vol 2, No 2 (2024): Juni 2024
Publisher : Universitas Syiah Kuala

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Abstract

Paggora Water Park, a once-popular tourist destination, has experienced significant degradation in its facilities and infrastructure due to the prolonged COVID-19 lockdown. This paper examines the urgent need for comprehensive renovation and tourism design concepts to restore and enhance the park's appeal based on the opinions of Paggora Water Tourism visitors using quantitative methods, which will be analyzed using multiple linear regression techniques, ultimately providing a design concept that will fit with the service quality and visitor satisfaction. Five independent variables will be tested with the dependent variable (visitor satisfaction): tangible, reliability, responsiveness, assurance, and empathy. The results of the quantitative analysis show that the variables influencing visitor satisfaction are the tangible (positive influence) and the assurance variable (negative influence). The proposed design concept aims to apply the results of survey and quantitative analysis—improving facilities or physical forms to increase visitor satisfaction—creating an engaging and memorable visitor experience. These findings also highlight the renovation process that the team undertook and the potential for Paggora Water Park to serve as a model for similar facilities facing maintenance and resource challenges
Co-Authors Achmad Ichsan Firdaus Adi Lukman Nurhakim Adinda Sih Pinasti Retno Utami Agung Purwanto Anak Agung Istri Sri Wiadnyani Andy Firmansyah Lukmana Dewi Septanti Hanif Yanuar Harfa Iskandaria Iza Aulia Rahmawati Kanti Ratnaningrum Muchammad Indra Faizin Mutia Sulistiastuti Noor Yazid Prayudha Wiratama Anugrah Wiratama Purwanita Setijanti Riswan Ibrahim Sarah Cahyadini Wahyu Setyawan Zuhrotul Mawaddatil Ula