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Journal : International Journal of Nursing and Health Services (IJNHS)

THE RELATIONSHIP BETWEEN PROCEDURE AND SUPERVISION ON THE QUALITY OF MEDICAL RECORD IN IMELDA HOSPITAL Zulham Andi Ritonga; Ida Yustina; Destanul Aulia
International Journal of Nursing and Health Services (IJNHS) Vol. 2 No. 3 (2019): International Journal of Nursing and Health Services (IJHNS)
Publisher : Alta Dharma Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (241.776 KB) | DOI: 10.35654/ijnhs.v2i3.230

Abstract

The quality of a good medical record must meet the indicators of completeness and accuracy of filling, timeliness in safety and provision of medical records that meet legal requirements. The purpose of this study was to analyze the influence of procedures and supervision on the quality medical records for inpatient. This research is survey research with explanatory research design. The research was conducted at Imelda Hospital. The research population was 238 people and the sample was 100 people. The sampling technique is stratified random sampling which divides the population into homogeneous groups (strata) proportionally: 21 doctors, 65 nurses, and 14 medical records officers, from each stratum a random sample is taken. Data analysis using univariate, bivariate with the chi-square test, and multivariate using multiple logistic regression tests. The results showed that the procedure factor had no effect on the quality of medical records at the Imelda Hospital, p-value 0.520> 0.05. The controlling factor influences the quality of medical records at Imelda Hospital, p-value 0.001 <0.05. The hospital implements routine surveillance with evaluations every week, every month, every six months, and every year so that medical records become of high quality, that is, medical records are complete, accurate, returned on time, and meet legal requirements. Keywords: medical record quality of Inpatient Care, Supervision, Procedure
RELATIONSHIP OF DOCTOR’S PERCEPTION ABOUT THE DISTRIBUTION OF BPJS PATIENT MEDICAL SERVICES TO DOCTOR'S JOB SATISFACTION AT IMELDA HOSPITAL Lie Novita Sadeli; Ida Yustina
International Journal of Nursing and Health Services (IJNHS) Vol. 2 No. 4 (2019): International Journal of Nursing and Health Services (IJHNS)
Publisher : Alta Dharma Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (190.033 KB) | DOI: 10.35654/ijnhs.v2i4.285

Abstract

Medical services salary received by doctors at Imelda General Hospital were considered to be lacking, which resulted in the doctor's dissatisfaction. The less perception about the distribution of BPJS patient medical services seen from the results of the doctor's performance evaluation in December 2017 decreased from 80% to 76.3%. The study aimed to examine the relationship between perceptions about the distribution of the amount of medical services and job satisfaction. The cross-sectional study design was applied in this study. The study conducted at the Imelda Workers’ Hospital. Sixty-two samples consisted of 48 specialists, and 14 general practitioners were involved in this study. We use total sampling to take 62 samples, analysis using chi-square by collecting data through questionnaires. The results showed there was a relationship between the distribution of the number of medical services (p = 0.025) and the timeliness of receiving medical services BPJS patients (p = 0.015) with doctor job satisfaction (p <0.05). Perceptions about the distribution of the amount of medical services and the timeliness of receiving medical services from BPJS patient services that are not by the doctor's perception will decrease the performance of doctors as is done periodically by the Imelda Hospital medical committee team. Doctor's job satisfaction can be increased by the management's efforts to be more open to doctors regarding doctor's medical services, allowing doctors to improve their career paths, and conducting periodic evaluations of doctor satisfaction through questionnaires. Keywords: job satisfaction, doctors, medical services