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All Journal Medali Jurnal : Media Dental Intelektual ODONTO Dental Journal Odonto dental journal
Kusuma Arbianti
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Dentistry Health Professions Medicine & Pharmacology Public Health

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Journal : Medali Jurnal : Media Dental Intelektual

 1 
ANALISIS FAKTOR YANG MEMPENGARUHI KEPUASAN PASIEN DI POLIKLINIK GIGI DAN MULUT PUSKESMAS SIDAMULYA BREBES PADA TAHUN 2012 Panji Pratikno; Sutji Asri Tjitra Asmara; Recita Indraswary; Kusuma Arbianti
Jurnal Medali Vol 1, No 1 (2013): Media Dental Intelektual
Publisher : Faculty of Dentistry, Universitas Islam Sultan Agung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30659/medali.1.1.54-59

Abstract

Patient satisfaction is one of the service indicator in evaluating the success of the health care services in primary health centers. The aim of the of the research is to analize patient satisfaction in dental clinic of sidamulya primary health centers Brebes based on four service dimensions, that are assurance, empathy, tangible, and reliability using Likert scale.This research is a descriptive analysis type with 100 people samples, the sampling is through Non Probability Sampling with sampling incidental method.The results showed that pastient satisfaction toward assurance dimension patients were satisfied with the average index value of 70,55. On the dimension of empathy showed quite satisfied index value that is 65,1. On the dimension of tangible showed satisfaction with the average index value of 70,16. On the dimension of reliability is quite satisfied with the average index value of 55,25. Overall,all service in dental clinic sidamulya primary health services are quite satisfied with the average index of value of 65,28.Levels of patient satisfaction in the dental clinic primary health centers Sidamulya Brebes from lowest to highest seen from the dimensions of reliability, empathy, physical appearance and assurance. Service in dental clinic brebes sidamulya primary health services are quite satisfied. Keywords: patient satisfaction, dimensions of satisfaction, primary health centers service
DESCRIPTIVE ANALYSIS OF BURNOUT SYNDROME IN PROFESSIONAL DENTAL STUDENTS OF DENTAL FACULTY, SULTAN AGUNG ISLAMIC UNIVERSITY, SEMARANG Kusuma Arbianti; Moh. Husnun Niam; lqlima Mindaniati
Jurnal Medali Vol 4: Special Issue 1. Desember 2022
Publisher : Faculty of Dentistry, Universitas Islam Sultan Agung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30659/medali.4.3.19-24

Abstract

Background: Professional education is carried out in a community with various forms and genuine services. A large number of demands on academic assignments and practical assignments that cause stress to students of the dental profession continuously will lead to a state of work fatigue or burnout syndrome, which is divided into three dimensions: emotional exhaustion, depersonalization, and decreased self-performance. This study aims to analyze the occurrence of burnout syndrome based on the dimensions of emotional exhaustion, depersonalization, and reduced self-performance.MethodS: This type of research uses an observational and cross-sectional approach. The sampling technique with simple total sampling obtained 168 respondents. Data collection was carried out by giving a questionnaire regarding burnout syndrome. Statistical analysis used a univariate analysis test and was described descriptively.ResultS: Test results on the dimensions of emotional exhaustion in the heavy category are 72.2%, in the medium category 25%, and in the mild category 2.8%.Conclusion: The results of the depersonalization dimension test were 13% in the severe category, 29.9% in the medium category, and 61.1% in the mild category. The test results for the dimensions of low personal accomplishment in the heavy category were 73.1%, in the medium category 22.2%, and the mild category 4.6%.
Co-Authors Annisa Meirani Hidayat Arifin Santoso Aris Suparman Endah Aryati Eko Ningtyas Erdianto Setya Wardhana Indriyati Hadi Sulistyaningrum Lestari, Sri Intan lqlima Mindaniati Meiliana Hanirizqy Moh Husnun Niam Nashriatul Mawaddah Niluh Ringga W Panji Pratikno Qurrotul Aini Recita Indraswary Sigit Fitri Istanti Sutji Asri Tjitra Asmara