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All Journal Majalah Ilmiah Bijak PENANOMICS: INTERNATIONAL JOURNAL OF ECONOMICS
R. Rudi Alhempi
STIE Persada Bunda Pekanbaru
Humanities Economics, Econometrics & Finance Social Sciences

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Redefining The Concept of Consumer Switch Intention: A Literature Review Satriadi Satriadi; Nia Anggraini; R. Rudi Alhempi; Risnawati Risnawati
Majalah Ilmiah Bijak Vol 19, No 1: March 2022
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/bijak.v19i1.1890

Abstract

The aim of this paper is to redefine building switching intentions by analyzing the concept of consumer switching intentions. The study of consumer switching intentions was carried out by identifying the definition of consumer switching intentions. The problem raised in this paper consists of the perception of switching intention which consists of different definitions of switching intention from each research result (Gupta et al., 2004), (Anton et al., 2007), (Nikbin et al., 2013), (CN Lin & Wang, 2017), (Liang et al., 2018), (Aw & Chong, 2019), and (Bölen, 2020). This paper takes the method of comparing the concept of consumer switching intentions from many researchers who have had their research validated. The ramifications of this study's findings will serve as a point of reference for a number of investigations, resulting in the identification of each definition of consumer switching intents. This paper's unique contribution will redefine the concept of consumer switching intent.
THE EFFECT OF JOB SATISFACTION AND WORKLOAD ON EMPLOYEES PERFORMANCE OF PT BANK TABUNGAN NEGARA (BTN) SYARIAH PEKANBARU Cengiz Kayacilar; R. Rudi Alhempi; Mulyani Rodi Muin; Muhammad Fahrozi; Budi Alamsyah Siregar
PENANOMICS: International Journal of Economics Vol. 1 No. 1 (2022): April
Publisher : Yayasan Pusat Cendekiawan Intelektual Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (254.068 KB) | DOI: 10.56107/penanomics.v1i1.5

Abstract

This study was conducted to determine the effect of job satisfaction and workload on the performance of employees of PT. State Savings Bank Syariah Branch Office Pekanbaru. The method used in this study is a descriptive method with a quantitative approach. The object of this research is all employees of PT Bank Tabungan Negara (BTN) Syariah Pekanbaru. The research location was conducted at PT Bank Tabungan Negara (BTN) Syariah Pekanbaru. The population in this study were employees of PT Bank Tabungan Negara Syariah Pekanbaru. The sample taken in this study were 47 respondents. The sampling technique in this study is the census method technique with data analysis using the SPSS version 20 program using validity test, reliability test, multiple linear regression, partial test (t test), simultaneous test (F test), coefficient of determination (R2) . Multiple regression analysis was used to test the hypothesis of this study. The results of the study stated that the variables of workload and job satisfaction had a significant effect simultaneously on employee performance. And it can be concluded that the most dominant workload variable affects employee performance. The value of the coefficient of determination (R 2) is 0.876. This means that the variables of job satisfaction and workload simultaneously affect employee performance variables by 87.6%.
Co-Authors Cengiz Kayacilar Muhammad Fahrozi Mulyani Rodi Muin Nia Anggraini Risnawati Risnawati Satriadi Siregar BUDI, Budi Alamsyah