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All Journal Journal of Governance The World of Business Administration Journal
Komir Bastaman
Fakultas Ilmu Administrasi Universitas Subang
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Quality of Population Document Service in Subang Regency Komir Bastaman
Journal of Governance Volume 6, Issue 1 : (2021) June
Publisher : Universitas Sultan Ageng Tirtayasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31506/jog.v6i1.11017

Abstract

The purpose of this study is to provide a description of the service quality of population documents in Subang Regency. The results showed that the Department of Population and Civil Registration of Subang Regency has several tasks related to the quality of population document services in Subang Regency. In this research, the service function is examined from the first point of view, the dimensions of Transparency of Population documents which are currently carried out with Electronic Signatures are conveyed more openly regarding the requirements that must be met and also the completion time set in accordance with the SOP (Standard Operating Procedure). Second, the accountability dimension, the data contained in the Population Administration Information System (SIAK) has not been well integrated with other institutions, so that in terms of responding to public needs and the ability to service Population Documents through Electronic Signatures is not optimal. Third, the conditional dimension, not prioritizing services to people who need Population Documents for the urgent public interest. Fourth, the Participatory dimension, focused on efforts to organize and accelerate programs in each of the Integrated Service Units, this understanding has not been optimal in improving services to the community. Fifth, the dimension of equal rights, in this case the Population and Civil Registration Service, can minimize discrimination in terms of Population Document services. Sixth, the dimension of the balance of rights and obligations is not optimal because service recipients have not met their needs and supervision that should be carried out by direct superiors is often neglected.Keywords: public service; electronic identity card; e-government
Pengaruh Motivasi Terhadap Produktifitas Kerja Karyawan PT.Fastrata Buana Komir Bastaman
The World of Business Administration Journal Volume 1 Issue 2, Desember 2019
Publisher : Fakultas Ilmu Administrasi Universitas Subang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37950/wbaj.vi.751

Abstract

Hasil penelitian menjelaskan bahwa variabel motivasi ternyata didominasi oleh pendapat yang menyatakan setuju terhadap variabel motivasi menjadi angka mayorias sebesar 43%, jawaban yang menyatakan sangat setuju sebesar 34%, jawaban ragu-ragu sebesar 17%, jawaban tidak setuju 5% dan yang menjawab sangat tidak setuju memiliki angka minoritas yaitu sebesar 1%. Variabel produktivitas kerja ternyata didominasi oleh pendapat yang menyatakan setuju terhadap variabel produktivitas kerja menjadi angka mayoritas yaitu 46%, jawaban yang menyatakan sangat setuju sebesar 32%, jawaban ragu-ragu sebesar 18%, jawaban tidak setuju 3% dan yang menjawab sangat tidak setuju memiliki angka minoritas yaitu sebesar 1%. Sedangkan besaran pengaruh motivasi terhadap produktivitas kerja yaitu sebesar variabel independen (motivasi kerja) mempengaruhi variabel dependen (produktivitas kerja) sebesar 50,3% dan sisanya sebesar 49,7% yang diperkirakan dipengaruhi oleh faktor lain tidak diteliti lebih lanjut oleh peneliti melainkan dapat ditelitu oleh peneliti lain sebagai acuan untuk diteliti dan dikembangkan lagi.Kesimpulan dalam penelitian ini yakni bahwa perediks pengaruh motivas terhadap produktivitas kerja bersifat positif. Artinya, motivasi berpengaruh besar terhadap penigkatan produktivitas kerja. The results of the study explained that the motivation variable turned out to be dominated by the opinion that states agree to motivational variables into numbers mayorias by 43%, the answers to which states could not agree by 34%, the answer hesitation by 17%, the answers do not agree 5% and were answered very agreed to have a figure that is equal to 1% minority. Variable labor productivity turned out to be dominated by the opinion that states agree to variable labor productivity into numbers the majority, ie 46%, an answer that states could not agree by 32%, the answer hesitant at 18%, the answers do not agree to 3%, and the answer strongly disagree have minority numbers: 1%. While the magnitude of the effect of motivation to work productivity that is equal to the independent variable (motivation to work) affect the dependent variable (labor productivity) of 50.3% and the balance of 49.7% is expected to be influenced by other factors not examined further by investigators but can ditelitu by other researchers as a benchmark for researched and developed again. The conclusion of this study namely that perediks motivas influence on the productivity of labor is positive. That is, the motivation big influence on the progressive increase in labor productivity.
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