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Saut Pruba
FE, Universitas Katolik Santo Thomas SU
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Other

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KONSEP DAN TEKNIK MANAIEMEN MUTU TERPADU Saut Pruba
Jurnal Manajemen dan Bisnis Vol 11. No. 1 Tahun 2011
Publisher : UNIKA Santo Thomas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54367/jmb.v11i1.119

Abstract

Quality is a term that has diflferent meanings to different people. Quality set out in this paper are the features and characteristics of the total of a product or service associated with its ability to satisfij the needs of the visible or disguised. The quality of the environment requires an establishment of TQM because quality can not be examined only in a product. In this paper also discussed the concept of the seven TQM: continuous improvement, Six Sigma, employee empowerment, benchmarking, just in time, the concept of Taguchi TQM techniques and knowledge. TQM is the seventh technique check sheet, scatter diagrams, cause-effect diagrams, Pareto charts, flow charts, histograms, and statistical process control.
KONSEP DAN TEKNIK MANAIEMEN MUTU TERPADU Saut Pruba
Jurnal Manajemen dan Bisnis Vol 11. No. 1 Tahun 2011
Publisher : UNIKA Santo Thomas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54367/jmb.v11i1.119

Abstract

Quality is a term that has diflferent meanings to different people. Quality set out in this paper are the features and characteristics of the total of a product or service associated with its ability to satisfij the needs of the visible or disguised. The quality of the environment requires an establishment of TQM because quality can not be examined only in a product. In this paper also discussed the concept of the seven TQM: continuous improvement, Six Sigma, employee empowerment, benchmarking, just in time, the concept of Taguchi TQM techniques and knowledge. TQM is the seventh technique check sheet, scatter diagrams, cause-effect diagrams, Pareto charts, flow charts, histograms, and statistical process control.
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