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All Journal Fihris: Jurnal Ilmu Perpustakaan dan Informasi
Benhur Abdulaup Asid
Western Mindanao State University
Library & Information Science

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LIBRARY AUTOMATION SYSTEM OF ACADEMIC LIBRARIES: A MULTICULTURAL PARADIGM Benhur Abdulaup Asid
Fihris: Jurnal Ilmu Perpustakaan dan Informasi Vol 15, No 2 (2020): DECEMBER
Publisher : Program Studi Ilmu Perpustakaan, Fakultas Adab dan Ilmu Budaya, UIN Sunan Kalijaga Yogyaka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14421/fhrs.2020.152.236-262

Abstract

This research was conceived to create a picture of the Library Automation System of Academic Libraries in Zamboanga City. The study was premised on null hypotheses which were tested at 0.05 level of significance. The quantitative research design employing descriptive survey method was used. In the selection of respondents, the systematic random sampling was also employed and the five (5) point likert-type questionnaire-checklist was utilized. The findings revealed that the extent of library automation system in terms of: Administration and Staffing: Facilities, and Services of the (3) three Higher Education Institutions (HEls) involved was found that it is moderately implemented. However, HEIs from public institution showed undesirable results in some areas compared to HEIs from private institution, where the library automation system has been helpful in facilitating loaning services in a multicultural level of clientele. The significant differences among institutions do exist in the library services offered showing that the respondents have their own library services needed to satisfy their needs. It also shows that Academic Libraries are for technological advancement using different library automation systems for different reasons to facilitate library transactions. However, the posited null hypothesis is accepted where all average responses are from 3.40 to 4.19 criteria, implying that whatever ethnic profile respondents belong (multicultural clientele), their responses were similar and were rated within the satisfactory criteria. Therefore, multicultural clientele is not a factor of having poor utilization in the transformation of library services using the Library Automation System. Based on the findings, the full implementation of the library automation system, upgrading of library technology tools and e-resources, creating a functional and interactive library web page, and designing innovative library programs using social media tools to support the educational system with diverse clientele were recommended. 
CHALLENGES AND OPPORTUNITIES OF ONLINE LIBRARY SERVICES IN THE NEW NORMAL: THE WESTERN MINDANAO STATE UNIVERSITY EXPERIENCE Benhur Abdulaup Asid
Fihris: Jurnal Ilmu Perpustakaan dan Informasi Vol 16, No 2 (2021): DECEMBER
Publisher : Program Studi Ilmu Perpustakaan, Fakultas Adab dan Ilmu Budaya, UIN Sunan Kalijaga Yogyaka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14421/fhrs.2021.162.155-176

Abstract

As higher education institutions strictly follow health protocols due to the COVID-19 pandemic, moving of classes including the closing of libraries is a way of helping the government to mitigate the spread of Coronavirus. To that effect, libraries have also responded to the challenging needs in the educational system. In the Western Mindanao State University library where online services are offered, where the purpose of this study attempted to look into the challenges and opportunities faced by its stakeholders and the extent of satisfaction. The quantitative-qualitative research design employing a descriptive survey method was used. In the selection of respondents, systematic random sampling was also employed, and the five (5) point Likert-type questionnaire checklist was utilized. While a purposive sampling was also employed to library personnel. A total of 384 respondents coming from the students, faculty administrative personnel/staff, and library personnel were utilized. Based on the findings, OLC or the Online Library Cart facilitated by a social media platform was a big help to educators and learners in the academic community. The challenges and opportunities have also brought in the delivery of online services’ operation. The low internet connectivity and lack of personnel competency in the online delivery, among others were considered as challenges. In attaining quality library service, increase in the acquisition of e-resources, upgrading of personnel’s skills as well as strengthening the culture of partnership and collaboration are major factors to create an avenue to improve library services, the online delivery, in particular. The overall mean of 4.74 revealed a high level of satisfaction result from the three groups of respondents, implying that WMSU library online services are very much effective and functioning excellently. It is, therefore, concluded that online services offered by the WMSU Library should be sustained not only to respond to the COVID-19 pandemic but also to support the challenging needs of blended learning education in Western Mindanao.
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